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Tax Filing Specialist

Posted

TaxJar
Headquarters: Remote, USA
www.taxjar.com
View all TaxJar jobs →

TaxJar’s remote-only team of more than 30 people is growing fast. We’re currently looking for a hungry, highly-experienced, highly-detail-oriented Tax Filing specialist who is fanatical about helping SMB and mid-market/enterprise businesses succeed.

TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 10,000 businesses. Our mission is to make ecommerce easier for everyone.

This is a full-time remote position, available to folks located in the continental US only.

OUR CORE VALUES

  • We do the right thing for our customers.
  • We're a team, built on trust.
  • We're proud to be remote.
  • We're in control of our own destiny.

AS A TAX FILING SPECIALIST YOU WILL

  • Interface directly with customers to validate their filing credentials on a per state basis
  • File a high volume of sales tax returns to states (don’t worry, we’ll train you)
  • Work with representatives of states to quickly solve issues related to invalid filings
  • Categorize and quickly respond to customer questions and requests via email
  • Track all customer requests and trending product issues
  • Contribute to clear and simple documentation and support content
  • Work closely with our product team to continually make our filing process more efficient

YOU ARE

  • Able to approach success from the customer’s point of view
  • Extremely patient...sales tax can be painful :-)
  • Someone with impeccable attention to detail
  • Excellent at written and verbal communication skills
  • Excited to understand the ins-and-outs of sales tax!
  • Experienced in handling highly-sensitive data
  • BONUS POINTS if you have previously filed sales tax returns for more than 1 year in multiple states

YOU'LL BE A GREAT FIT FOR TAXJAR IF YOU

  • Only want to work remotely
  • Are a PRO at communicating and collaboration
  • Highly value working with people you like and respect
  • Are accountable
  • Are confident in your skills and a solid team player (We’re peers here, no egos please) but also comfortable working asynchronously
  • Hungry to play an impactful role and not afraid to fail

We’re a happy team and we all really love what we do. We've created a space where high-achievers can succeed, but are also safe to fail. We're profitable and focused on growing TaxJar sustainably. We're always learning how to make TaxJar the best place to work for all of us, and not just another tech startup. We’re always looking for an amazing new teammates to come share in the excitement of solving real-world problems with technology.

BENEFITS

We offer all of our employees amazing benefits. Visit www.TaxJar.com/jobs for a full list of our benefits and to learn more about how we work and what we stand for.

If you're not the perfect fit for this position, but you know someone who is, we'll pay you $1,000 if you refer us to the person we hire.


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Apply for this position

Apply here: https://taxjar.workable.com/jobs/448695/candidates/new Please treat this as your first interview. We receive lots of resumes, so here's your chance to stand out from the crowd.