It's 2019 isn't it time to find a job that lets you work where you want?

Who Is Follow Up Boss?

We’re a simple, sales-focused CRM for real estate teams (and we use our own product)
We’re a self funded, profitable company started back in April of 2011
We’re a remote company with a mostly US-based team
We don’t just claim to be customer-centric - we live it: https://www.facebook.com/followupboss/reviews
Check out our video on how we work: https://www.followupboss.com/about/

Why Would You Want To Work Here?

We’re a young, ambitious company who only answers to our customers
Opportunity to have a big impact on our growth and your career
No red tape or pointless meetings
Competitive salary, health/dental insurance and 20 days paid holiday, $1000 to outfit your home office, yearly company meetup

This Role Is For You If…

You would describe yourself as patient, empathetic and having a good sense of humour
You’re independent, self-motivated and can stay efficient and productive without someone looking over your shoulder all day long
Superb written and verbal skills (with a professional yet fun demeanor).

Your qualifications:

Self motivated and proactive mindset.
Remote work experience is considered an asset.
Based in the USA, quiet home office with fast internet.
Has lead operations team successfully in the past.
Strong experience with configuration and infrastructure automation using tools like Docker, Chef, Kubernetes, Helm, and Terraform
Well versed in using and managing various Amazon Web Services offerings. We use services such as ECR, EKS, RDS, EC2, Route 53, S3, ElastiCache and more.
Continue to establish Infrastructure as Code culture and practices (we've newly started these initiatives).
Strong experience with monitoring and alerting systems (we use Datadog, StatsD, PagerDuty, Pingdom)
Strong knowledge of scripting languages (Bash, PHP, Python)
Strong knowledge of relational databases (we use Aurora MySQL and PostgreSQL)
Strong knowledge of CI/CD environments
Strong knowledge of UNIX and networking.
Proven track record of being security conscious.
Has the ability to cross into the application development side as necessary.

Your responsibilities will include:

Once familiar, take ownership and responsibility for the infrastructure, reliability, scalability and performance of our applications and services.
Accept and learn about the current state of our infrastructure to best identify how to improve it.
Help build and lead an Ops team.
Determine top infrastructure priorities.
Actively measures and monitors systems.
Actively troubleshoots issues with the infrastructure and services.
Press us forward with more automation and tooling to support our customer growth and engineering team effectiveness.
Mentor other team members.

30 Day Targets:

Become familiar with the infrastructure, on-call team, product architecture and existing tools
Pair with engineers to gain knowledge about the system and how we work
Improve the new hire onboarding process, by being a part of it
Assist with internal security related work (e.g. company VPN, tweaking AWS IAM roles, etc)

60 Day Targets:

Join on-call team.
Determine key metrics not measured, setup monitoring and alerting for them
Take over the responsibility of applying (and automating) security updates to our servers
Assist in API rate limiting project.

90 Day Targets:

Our Core Engineering Values

If this sounds like a great fit we would love to hear from you.

We're not accepting applications from agencies.

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Lead Infrastructure Engineer