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API Integration Specialist


ContractCustomer SupportUSA Only
We are looking for an API Integration Specialist to support our clients with technical on-boarding/integration as well as continuous technical support. This is a remote position, must be able to access VPN.  






Must have:   
  • 3+ years experience in a technical support role  
  • Experience with support tools and ability to build a support process  
  • Must have experience with API integrations and Postman API (or equivalent) 
  • Working knowledge with network concepts, firewalls, and IIS
  • Experience and ability to work with clients overseas  
  • Strong technical troubleshooting skills and problem solving  
  • Experience in Databases & SQL queries  
  • Experience in reading log files  
  • Excellent written, verbal and presentation skills  
Plus:  
  • NServiceBus  
  • New Relic  
  • Docker  
  • Exigence  
  
Cross River is an Equal Opportunity Employer.  Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.  







2pm-10pm PST 
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