We are looking for an API Integration Specialist to support our clients with technical on-boarding/integration as well as continuous technical support. This is a remote position, must be able to access VPN.
- 3+ years experience in a technical support role
- Experience with support tools and ability to build a support process
- Must have experience with API integrations and Postman API (or equivalent)
- Working knowledge with network concepts, firewalls, and IIS
- Experience and ability to work with clients overseas
- Strong technical troubleshooting skills and problem solving
- Experience in Databases & SQL queries
- Experience in reading log files
- Excellent written, verbal and presentation skills
- New Relic
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.