We are in need of a Virtual Assistant to that will manage customer inquiries, assist with sales and inventory management, and handle administrative tasks to ensure smooth operations. Your focus will be on enhancing customer experience, generating leads, and improving back-office efficiency.
Key Responsibilities:
Customer Support: Respond to inquiries, schedule test drives, and provide vehicle information.
Lead Generation & Follow-Up: Manage leads, follow up with prospects, and send personalized communications.
Sales & Promotions: Assist with promotional content and monitor campaign success.
Inventory Management: Track vehicle inventory, update systems, and coordinate restocking.
Appointment Management: Organize test drives, sales meetings, and service appointments.
Document Management: Process sales contracts, insurance, and registration paperwork.
CRM Management: Update customer information and track feedback in CRM systems.
Data Entry & Reporting: Generate reports on sales performance and customer engagement.
After-Sales Support: Ensure customer satisfaction and coordinate maintenance scheduling.
Administrative Support: Handle phone calls, emails, and office tasks.
Required Skills:
Proven experience as a Virtual Assistant or similar role.
Strong communication skills (phone, email, chat).
Familiarity with CRM systems (Salesforce, HubSpot).
Proficient in Microsoft Office and Google Workspace.
Strong organizational and time-management skills.
This position is remote, offering flexibility to work alongside our sales, marketing, and management teams to drive success.
