CRM Specialist

Posted 1 day ago

572 Applicants

Company Overview Booksy is the #1 SaaS-enabled Health, Beauty & Wellness (HBW) marketplace globally. Its offerings include a cloud-based appointment booking solution for hairstylists, colorists, barbers, braiders, nail artists, estheticians, massage therapists, salons, spas, and more as well as business management tools that make appointment scheduling, calendar management, payment acceptance, and marketing easier for local businesses. Over 25 million consumers around the globe are using Booksy to find and book appointments anytime, anywhere with local HBW providers. For beauty professionals, Booksy Biz makes managing all aspects of their business simple and convenient. Currently, Booksy is available in 6+ countries, supports over 150 million annualized client appointments worth well over $6 billion dollars in gross merchandise value. Since Booksy was founded in 2015, our mission has been to provide business solutions for the health and beauty industry. Booksy is the largest and fastest growing beauty booking app in the world and the global leader across US, UK, France, Spain, and Poland.

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Description

A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.

Working in a rapidly growing and evolving company comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you're a driven self-starter, with initiative and the motivation to grow your career in an environment that's rapidly changing as we scale-up globally, then the chances are that you'll absolutely love it at Booksy.

The people you’ll like to work with and things you'll enjoy impacting:

As a CRM Specialist your purpose will be to help us take our communication strategies to new heights!

You will be responsible for managing the tactical execution of Booksy’s omni-channel communication campaigns including content review, template creation, sendout, and analysis. Additionally, you will be developing an agile framework for testing new strategies and monitoring campaign performance against KPIs to leverage Booksy’s e-mail campaign results.

Requirements

Essentially, to ensure you succeed in this role you’re going to need:

2+ years of experience in email marketing with a proven track record in conversion, retention, and revenue metrics.
Hands-on experience with state of art email marketing tools including the use of automated audience segmentation interfaces.
Data-driven focus with a good feel for numbers and the ability to act based on insights.
Project management skills and ability to work under tight deadlines, and thriving in a fast-paced environment.
At a minimum we require conversational level English languageskills. Why? English is our company language and is used for any business-wide communications, so we need you to be able to speak English to feel like an integrated part of Booksy.

Benefits

Opportunity to work remotely or in one of our dog-friendly offices (Warsaw, Bielsko-Biała).
Private medical care from Allianz.
Life insurance from PZU.
Multisport card (diverse packages to select from).
Online consultations with Psychologist Booksy.
Happiness Team initiatives.
Wellbeing tools (Worksmile and Officevibe).
Pethelp package.

Kindly submit your application and CV in English to ensure it is successfully reviewed.

Our Diversity and Inclusion Commitment:

We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com, so we can best support you.

Kindly submit your application and CV in English to ensure it is successfully reviewed.