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Customer Success Manager

Posted Feb 5

InVision
Headquarters: remote
www.invisionapp.com

InVision is the world’s leading design collaboration platform.

We enable companies of all sizes to discover the power of design-driven product development. That’s why over two million designers, product managers, marketers and other stakeholders at so many of the world's most loved startups, agencies, & corporations use InVision every day, including Uber, Evernote, Twitter, Adobe, Salesforce and many more. Employees love us too — which is why it’s such an honor our team has voted InVision to Glassdoor’s 2017 Best Places to Work list.

We’re well-funded and venture-backed by prominent investors including FirstMark Capital, Tiger Global Management, Accel Partners and ICONIQ Capital.

We're looking for a Customer Success Manager to work with our Enterprise customers through the onboarding, adoption and renewal phases of the customer lifecycle.

REQUIREMENTS
YOU LOVE

  • Helping others improve their design workflow by adopting best-in-class technology
  • Delivering best practices for product design within different verticals and environments, based on specific client use cases, industry standards, and an understanding of emerging tools
  • Engaging with the design community in your local design community through InVision hosted events, onsite client visits, and focused industry events and meetups
  • Developing relationships with designers, product teams and other stakeholders in the design space
  • Contributing to the growth and adoption of InVision across our Enterprise customer base
YOU ARE

  • Comfortable in a native design environment (Photoshop, Sketch, etc)
  • Experienced with InVision and other prototyping and collaboration tools
  • Excited to promote the adoption and expansion of InVision across our Enterprise customer base
  • Biased towards immediate actions and results
  • A highly motivated self-starter with strong organizational and time management skills
  • An excellent communicator and presenter -- people like you, and you make things happen
YOU HAVE

  • Comfort engaging with end-users, evangelizing InVision and driving adoption across multiple stakeholder groups
  • Worked directly with customers or internal stakeholders through remote and in-person presentations
  • The ability to thrive in a variable and demanding startup environment
  • Passion for design
BENEFITS
  • Highly competitive salary
  • Stock options
  • Premium health coverage
  • Macbook Pro
  • Membership at health club of your choice
  • Unlimited books from Amazon
  • Unlimited Starbucks card
  • Half-day Fridays!

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