(Remote, Full-Time, Anywhere in the World)
Automation is becoming increasingly important in the world we live in. It helps businesses to better serve their customers, properly organize their employees, and minimize human error in their operations. At Deep Consulting Solutions we make automation solutions to organize and manage small niche companies and enable them to grow big while staying effective and delivering their best service.
Do you want to be part of a no-nonsense consultancy that grows successful and effective businesses with effective software solutions? Our Global Software Team is looking for Product Designers to design effective systems that will run our clients' interesting niche companies. We need flexible and organized thinkers, passionate about effective Software and UX design, to help us craft powerful solutions.
What We Do
We find niche and successful small companies who have problems running their complex internal productions as they scale. The first thing that we do for them is effectively re-organize their operational processes so that they can most effectively attract, service and retain their customers and run their internal production in the way most optimal for quality and profitability. The second thing we do is build and implement a software solution that will administer and enforce the new and improved operation model.
Our Software Team builds highly custom solutions to run our clients operations - which usually include ERP and CRM systems to run the internal company operations, custom web portals to interact with clients and partners, ticketing systems to run support and case resolution operations, and integrated automated telephony to streamline the sales and customer support systems. It is critical for us to build solutions that effectively deliver on the business objective in a highly relevant way, yet are technically flawless and as simple and flexible as possible - thus we always make a point to use readily available platforms and leverage ready-made technologies, such as Zoho CRM, ERP, and Ticketing Systems, along with pre-built components for our front end custom applications. Our design arm of the Software Team focuses primarily on designing software that is functional and pays a lot more attention to functional components and logic of the software rather than its UI and looks.
What You Will Do
As the Product Designer, you will design a software solution that will enable to most effectively execute our business models in the client's company. Your main goal will be to ensure that an effective automation solution will be put together and implemented in the business to enforce our optimized models for the client's business. Depending on your level, you will either be responsible for pieces of the projects - or lead a project team developing an entire product being built.
In doing so, you will:
- Deeply familiarize yourself with the client's business and the improved business model we are aiming to implement as provided by our Business Analysis Team;
- Design an effective solution to address the project's business objectives based on custom web/mobile applications, customized CRM/ERP systems, automated telephony, and other appropriate technology base.
- Develop detailed requirements for the Software Engineers and QA Experts to build the technology for your solutions (describe logic, functional requirements, wireframes);
- Ensure that the intended solution gets built and implemented successfully.
- Do anything else you deem necessary to accomplish your result.
We have a tight business to run and our jobs require a certain commitment to results and willingness to accept responsibility for the individual actions on the part of our employees. Therefore, we require our candidates to:
- Understand that an activity by itself is useless unless it produces a useful outcome;
- Be ready to self-organize and self-manage and make own decisions about what to do in order to deliver the result;
- Be willing to re-examine approaches and methods when results suggest that current approaches aren't working;
- Be willing to endure hard work to achieve success and not expect instant gratification;
- Approach matters rigorously and analytically;
- Act on the above.
The following skills/experience will be necessary:
- Experience with successful software implementations in real business applications (web or mobile);
- Strong logical reasoning and analytical skills to do your research, articulate ideas in detail, and solve problems;
- Strong experience in feature design, including user and/or process workflow and User Experience Design;
- Ability to translate business requirements into functional specifications that can be handed off to development teams;
- Proactivity to come up with solutions and follow their implementation without supervision;
- A solid understanding of effective software design and good self-management to create solutions quickly and effectively;
- Good verbal and written English to communicate clearly with our international team;
The following will help:
- Experience with CRM/ERP systems, programmable telephony, and other niche technologies;
- Experience with highly complex applications;
- Experience with modeling and design tools.
What We Offer
- High Performance Oriented Management
The organization is consistently and constantly managed for performance and results. High performers are rewarded. Excuses are not accepted and employees who make them are ejected. Long, unnecessary, bloviating meetings do not exist. Direct, quick and clear feedback is given on everybody's work. The owner personally manages the business and there is little to no middle management present. If you prove yourself to be a reliable and effective employee, you will have all the necessary authority, resources, etc. made available to you in order to deliver your results.
- Results Based Compensation
Successful projects and results you deliver determine your income. There is base pay and project bonus pay. Base pay varies significantly by the Product Designer's level of ability and responsibility (Lead/Associate/Assistant) that the Product Designer takes on projects - this level is reassessed after every project that the Product Designer completes. Projects upon completion are rewarded with a bonus - bonus depends on the the solution's ability to successfully fulfill the necessary business objectives, timeliness of putting together the design, design efficiency for solution buildout, rate of design flaws and errors in the solution, and the amount of management attention needed in the project to correct them. Product Designers who responsibly design effective business solutions to serve our clients in fast time frames and with little corrective action by management are rewarded highest with bonuses and praises.
- Practical Business Solution Design
Our designs are primarily focused on functional business-related features that bring real value to the client, as opposed to just pretty applications or websites. Our Software Team works on real, implementable, No-BS applications only.
You can work from anywhere and at a time that best suits your preferences provided that you can deliver results. There isn't a 9-6 or any other hourly schedule in place and there are no time logs made. There also do not exist any time-wasting activities and everybody's time is respected. That being said, the amount of work that you'll need to put in to get results will by all means make this a full time job and require a full time professional commitment from you.
- Opportunities to Practically Develop and Enhance Your Expertise
We work with many complex and niche companies and our approach requires both a deep understanding of specific industries and effective applications of software in various business contexts, which you will develop quickly. Every project will show you real and meaningful results and provide an opportunity to see how your software solutions perform in real business.
- Growth Within Our Organization
Our organization is dynamic, growing, and quite new. Employees who prove themselves to be responsible, effective, and motivated will have the opportunities to take increasing responsibilities as the company develops.
Our candidate selection process is designed to objectively assess people's ability to deliver. We do not have long and pointless rounds of interviews filled with hypothetical questions and we do not make decisions solely by looking at somebody's resume. Instead, we follow the below sequence:
- Job Application Form.
- Pre-Screening Online Skills Assessment.
- Short Interview.
- Practical Test Assignment.
- Evaluation of the Assignment and Decision on Hire.