Remote Account Representative

Posted 3 days ago

919 Applicants

We are a Forbes 400 company and have been in business for over 80 years. We have maintained an A+ rating from A.M. Best, an independent analyst of companies. This rating indicates that A.M. Best believes that we have the strongest possibility to meet our client's needs over the long term. Our company has been recently ranked in Forbes Top 25 Happiest Companies to work for!

We work with over 35,000 groups and unions, to provide and service their permanent benefits.

We are looking for responsible individuals with high integrity, the ability to teach, coach and train others. If you are highly motivated, coachable, have a positive mental attitude, want to make money, and like helping people, then industry experience isn't necessary with our professional training program.

Apply now

Are you a communication pro who thrives on providing exceptional customer service? Are you looking for a remote opportunity that allows you to work from anywhere in the USA? If so, we want to hear from you!

Our company is seeking a talented and enthusiastic Remote Customer Account Representative to join our team. In this role, you will be responsible for assisting customers with inquiries, troubleshooting issues, and providing top-notch support to ensure a positive customer experience.

Responsibilities:

- Respond to customer inquiries via phone, email, and chat in a timely and professional manner

- Identify and escalate priority issues to the appropriate team members

- Maintain accurate and detailed records of customer interactions

- Proactively identify opportunities to improve the customer experience

Requirements:

- Excellent communication skills and a friendly demeanor

- Strong problem-solving abilities and a commitment to customer satisfaction

- Ability to work independently and manage time effectively

- Previous customer service experience is preferred, but not required

This is a full-time remote position with flexible hours and the opportunity for growth within the company. If you are passionate about delivering outstanding customer service and enjoy working from the comfort of your own home, we want to hear from you! Apply now to join our team of dedicated professionals from all over the USA.