×

Sign in to WWR










Forgot your password?

See more Customer Support jobs

Back to all jobs

Posted

SaaS Customer Success (UK/Ireland/Mainland Europe/Africa)

Skedda

View all jobs

Full-TimeCustomer SupportEurope OnlyUK Only
Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3)

We’re on the lookout for a friendly, enthusiastic tech-minded individual that enjoys interacting with customers. 

We’re an Australian-based SaaS company with team members distributed across the globe. In recent times, we’ve seen a big increase in interest for our space scheduling platform. So much so that it’s becoming quite tricky to help out our stream of worldwide fans! 

As we’re a relatively small team (currently 21), you’re primed to make a big impact! 

Your day-to-day will involve: 
  • Answering email/chat questions from prospective and existing customers 
  • Helping customers find solution to their unique scheduling scenarios
  • Providing customers with product demos via video link 
  • Collecting and reporting feedback to assist with product development decisions

For this role, we need you to: 
  • Demonstrate outstanding written and verbal communication in English
  • Have a friendly, engaging and professional manner 
  • Be generally interested in technology/SaaS products
  • Have some experience in customer/client interaction
  • Enjoy working in a remote team
  • Be situated in The UK, Ireland, Mainland Europe or Africa

About Us:

Skedda is a cloud-based space scheduling solution. The product uses smart automation to assist with the management of bookable ‘space’.  Skedda has widespread application but is mostly used to enable self-service bookings for desks, meeting rooms, studios and sport facilities. 

We are 100% bootstrapped, profitable and growing fast! We, the founders, continue to build and run the product day-to-date. We have built a team of friendly, enthusiastic high-performers and would love you to join our growing remote team! 
  • Share this job:


Help us maintain the quality of jobs posted on We Work Remotely.

Is this job not remote?

Let us know!

Apply for this Position

Please ensure you meet geographic and skills requirements before applying.

  • Share this job:


Help us maintain the quality of jobs posted on We Work Remotely.

Is this job not remote?

Let us know!