Time zones: EST (UTC -5),
CST (UTC -6),
MST (UTC -7),
PST (UTC -8),
AKST (UTC -9),
HST (UTC -10),
ART (UTC -3),
UTC -4,
UTC -4:30,
UTC -3,
UTC -2Customer Success Manager
Overview:
We are a digital marketing agency that primarily focuses on Website building and Search Engine Optimization (SEO). We have an existing client list that needs a manager from our team to help communicate their company's online progress as a result of our services. We also have a growing list of clients that need a central contact within our company as our website builders work to onboard the new client.
Ultimately, we have customers, and will continue to add new customers. We need a Customer Success Manager to help with customer retention and to be the key contact for onboarding new customers.
Qualifications:
-Perfect English in both speaking and writing are a must
-Understanding of basic web design and basic SEO in order to effectively communicate with customer what our web designers and SEO specialists are working on
-Self starter who is driven to help our company grow
-Social Medial Marketing
-Create email campaigns to help our growth
-Find Facebook groups and post on them to help with our growth
-Other tasks that relate specifically to marketing and sales in order to help our company grow
-Happily willing to take on additional tasks that are listed in this job posting
We are looking for a candidate who is a very positive person, hard worker, self starter, quick learner, and great communicator.
