In this very first version of the Remote Show live, we were able to speak with Kate Smith! Kate is a career coach and founder of The Remote Nomad. Kate has been profiled in a number of large publications for her expertise in all things remote work, and helps clients around the world find their dream remote job. We spoke for about 30 minutes about finding a remote job, then opened it up for questions! Please enjoy. 

In light of the current environment, we wanted to create a more interactive show where we talked about finding a remote job and answered questions from our listeners directly. 

You'll notice that the audio sounds a bit different. Like many out there, we've had to adapt and were unable to use the studio setting for our recording  session. Hopefully this session was helpful for listeners out there! I know I learned a lot from Kate and we hope you did too. 

Please check out the Remote Nomad  from more information on Kate and how to purchase one of her courses. She also has a free e-book for our listeners, find that here.

More to come in this format! We'd love to hear your thoughts on how we can improve the show and be as helpful as possible. Send us an email at [email protected] -- we'd love to hear from you! 

Transcript:

 

Matt Hollingsworth (00:00:07): 

Hello, everyone. My name is Matt Hollingsworth and welcome to another episode of The Remote Show where we discuss everything to do with remote work with the people who know it best. Thanks so much for listening. The Remote Show is brought to you by We Work Remotely, the largest community of remote workers in the world. With over 220,000 unique users per month, We Work Remotely is the most effective way to hire. 

Matt Hollingsworth (00:00:25): 

Welcome, everybody. We're going to get started here in a few seconds. I'm just going to allow people to get into the room here. So just as a quick introduction, again, we're going to give this a few seconds here for people to come on board. Participants are already climbing, which is awesome to see. Hopefully, that number keeps going up. So I'm going to kick this off. So this is technically part of The Remote Show Podcast. So welcome everybody to Remote Show Live. This is the first time we've ever actually done this. Hopefully, this is valuable. Again, we're new to this structure so we're figuring this out as we go. There's some chats in there as well. That's awesome. 

Matt Hollingsworth (00:01:14): 

I'm going to do a quick introduction to my guest today, Kate Smith. Some of you have probably seen Kate before or know of Kate already. She is a remote coach. She's the founder of The Remote Nomad. She's been on a number of high profile, different publications. She's been on CNN and Glassdoor. Kate, you can fill me in if I've missed any of those. But she's very prominent, a very knowledgeable person in the remote workspace so really happy to have her on. Kate, welcome to the podcast. 

Kate Smith (00:01:47): 

Thank you for having me. I'm excited to be here today and just share a bunch of knowledge and information from what I know and from my experience and what's been working with my clients with everybody today. 

Matt Hollingsworth (00:01:58): 

Yeah. We're super excited about this and we're happy to have you on. I just wanted to start by talking a little bit about the context that we're doing this. I think, it's important for us all to recognize that this is a pretty unique time for everybody. I know that in a lot of circumstances, this is a very uncertain time, I know people have maybe lost their jobs or looking for work in a different space. I think we have all been there before in that level of uncertainty. I just wanted to start by saying that and I think we are all in this together. This is the reason why we're doing this, is to help people that are looking for work. That is the reason we're doing this. Again, we're happy that you all are here to share that with us. 

Matt Hollingsworth (00:02:50): 

Kate, I think, well, actually, before we get into the questions here. Because we don't necessarily know the stages of everybody's remote work experience where people are at generally speaking with their remote work, their journey and if they are, for example, if they just lost their job, for example, or looking from a standing start how to get a remote job. If they're already remote workers and potentially looking for a career change in a space that's still remote and just a career change in general, the latterly up, whatever stage of their own works, that journey they're in. We would like to know that just because it will give us a sense of how to be the most helpful we can possibly be here. This is the goal. 

Matt Hollingsworth (00:03:35): 

Obviously, this is a free webinar that we're doing to help people find work and we want to be as helpful as we possibly can. So if you could put that in the ... Actually what I'm going to do here ... This is so cool, the chat. I'm going to put that in the polling here a couple of questions, and hopefully we can get a sense of where people are out with it and be as helpful as we can. I'm going to launch this poll. Again, this is the first time I've ever done this, so bear with me if this doesn't go well here. So I'm going to just launch this. 

Kate Smith (00:04:04): 

So if you guys can just let us know if you have lost your job due to COVID, if you're looking for remote work, just kind of what your situation is, so that we can have a better idea and make sure that we tailor the discussion today to where you guys are at. 

Matt Hollingsworth (00:04:22): 

All right. I've just put that poll out. It looks like the vast majority of you are looking for remote work. Now, that makes sense. I'll just change up the question here, because I think that's a pretty obvious one. So if anybody's interested, everybody ... Pretty much everybody here is looking for remote work. I don't know what everybody else is doing here. If you're not looking for a remote job, if you're just looking to ... 

Kate Smith (00:04:45): 

Kill some time during quarantine. 

Matt Hollingsworth (00:04:48): 

... kill some time in which we're also ... Hopefully, we can help with that as well. So I'm going to end this one and I'm actually going to put up this next one here as well. Okay, when we're going to ... So we appreciate putting in the chat there what your experiences. We'll kind of scroll through, hopefully, we can kind of pick these things up as we go. But anything you want to put in there is helpful. I'm going to put out a different poll here as well. Okay. The next poll here. Go ahead, Kate. 

Kate Smith (00:05:18): 

Could you do one and see if anybody has recently lost their job. I think I'd be curious to see if anyone's been impacted in that capacity. 

Matt Hollingsworth (00:05:26): 

Okay, great. The poll is out there now. The first poll that I [inaudible 00:05:31]. This next poll has, "Have you worked remotely before?" In the chat, if you could just say if you're looking for or if you just lost your job, that will be helpful. All right. It looks like here, "Have you worked remotely before?" The answer is 65% of you have worked remotely before and 36% haven't. So that's a pretty ... That's kind of what I was expecting. To a large extent, I think that's a good place to start. 

Matt Hollingsworth (00:06:08): 

Well, why don't we start this off with actually with just the, "You haven't worked remotely before." And this is going to be, the way that we're going to do this folks is we're just going to, I'm going to ask questions to Kate and then I might be able to add some value to part of the question or I might able to chime in as well. But my job here is to really pick the brain of Kate, hopefully, add something a little bit valuable myself. 

Matt Hollingsworth (00:06:30): 

So Kate, in the context of somebody who potentially has just lost their job and they haven't worked remotely before, maybe they have worked in the tech space, maybe they haven't. I'm sure it's a pretty intimidating thing to go into this. Not even knowing where to start. What would be step one for somebody out there that is feeling that they really don't know where to start with this, they maybe are looking for a career change and they just are feeling overwhelmed. What's step one, do you think? 

Kate Smith (00:07:02): 

I just wanted to share with everybody that I've been there. So my personal journey of working remotely, I've been working remotely now for over five years now, I had a corporate job in advertising. It was my dream job at the time. You know, as time went on, a couple years in corporate, I realized, this isn't for me, I like to travel too much. Two weeks vacation is not going to cut it. I didn't like staying at a cubicle all day. I started saving up to quit my job and I actually ended up getting laid off. So for those of you that have been laid off, that is actually what kick started my journey. 

Kate Smith (00:07:35): 

I remember at the time, I was working with a life coach and she's like, "How are you feeling? You know, you've just been laid off." I'm like, "I'm so excited. There's so much ... I can do what I want to do now." At that time, I didn't even know remote work was a thing and ironically enough, I was working remotely right after university for a few months. I had this job that I was doing at university, doing it from a distance. But anyways, what I just want to share with you guys is that you can look at this in two ways, like "Can I ..." Is it fine if I swear sometimes when I get into things? Slips out of it? 

Matt Hollingsworth (00:08:07): 

Sure. I think we're okay. 

Kate Smith (00:08:08): 

Okay. You can look at it two ways, you can kind of look at it as this, "Woe is me," and fall into this victim mode and just kind of feel defeated for the whole thing. Or you can see it as an opportunity and possibility and potential. For me, I mean, obviously, I learned the hard way how to land a remote job and I did land a remote job and I had that job for a few years, working remotely, traveling the world before I started my own business. But I just want to let you guys know for those of you that have been laid off that, yes, it sucks. Yes, times may be tough, but you get to choose what you create and how you come out of this. 

Kate Smith (00:08:48): 

I know it's tough because when I went remote, I put all of my savings down to join a program and book a one way ticket to Prague. I think it was like $5,000 at the time, five or $6,000. Even at that time, I was hoping to land a remote job. Didn't really know what I was doing. I even brought on my carry-on, [inaudible 00:09:11] on my carry-on to the Prague, I brought a bag of food because I really ... Money was tight. I was like, "Okay, I got one month to figure this out. Get a remote job." I'm not really sure how I'm going to feed myself so just in case, I'm going to bring some food. And it worked out. 

Kate Smith (00:09:26): 

But I just want to let you guys know that with the right process, with the right strategy and knowing where to look and how to find these opportunities, it's there. It may be challenging, it may be tough, it really comes down to what are you willing to do to make it a reality. For me, I was willing to do pretty much anything within reason. And that led to my journey. So if anything, I just want to convey to everybody that just because this situation sucks right now, doesn't mean the opportunities aren't there. Even when we look at the space in the industry, a lot of people are wondering, "Are there remote jobs out there? Are people even hiring." 

Kate Smith (00:10:07): 

A big thing that I predict that we'll see in the next year or two is that a lot of companies have now been forced to operate remotely and they're going to start to realize, "Shit. This is a more efficient, effective, better model to business. It saves us a shit ton of money. We don't have to pay for all this overhead." And a lot of companies now that aren't even remote are going to start shifting to that model, which is a beautiful blessing in this whole scenario. The founder of Twitter even mentioned recently that he's going to shift his whole company to a remote model. That's just the start. There are so many companies that are going to make that transition. So there's just so much opportunity and possibility here for everybody. I just want to leave you with that. 

Matt Hollingsworth (00:10:53): 

Yeah. Totally. It's a great message. I think it's also important to know. I'm going to kind of answer my own question and I apologize, I do that sometimes with these kinds of things. I think it's also important for people to know, too, if you're looking to go remote and you're looking to ... If you're feeling like you're at a standing start, essentially, and you're having to take the first step through becoming a remote worker, oftentimes, you actually ... Whatever field you're in, whatever skills you have, that might be already a part of a remote job. People don't associate necessarily ... If you're in the financial sector, for example, if you're in accounting or if you're even in the medical field, if you're, whatever, all that kind of stuff is actually now and I think will continue to be, to your point, will continue to be the case where you'll be able to ... 

Matt Hollingsworth (00:11:43): 

There are remote jobs related ... Maybe not exactly what you're doing, but it's related to the skills you have. So it's going to be easy for you to then transition to find that remote job. I do want to mention that, too, as an important thing to note. It doesn't necessarily mean you have to start from scratch. That might be the way you want to do it. For those folks, we'll get into that as well but you don't necessary ... It doesn't need to be the case and there might be an option that's more relevant to whatever you're doing now. 

Kate Smith (00:12:08): 

Yeah. Just to add on to that, a lot of people have this assumption that what they do can't be remote. Like you said, Matthew, it's the complete ... It's just not true. For example, I used to be a project manager and oftentimes people think, "Well, I can't work remotely as a project manager, I have to meet with clients." Well, there's [inaudible 00:12:28] assume, remote companies have these ways to navigate that. There are over 50 different spaces and industries that operate remotely. They just do their business in a different way, you can do the same job, it's just done in a slightly different way. And sort of what you were saying and leading into what you're saying as well is that you can often take the transferable skills that you have and find a remote role. Even if it's not the exact role, you can pull on those transferable skills to fit into that ideal remote role. 

Matt Hollingsworth (00:13:02): 

Yeah, yeah. For sure. Also like I said, I think, so for somebody that is looking to start from scratch essentially, it's time for a complete career change. Maybe the wave of job losses we've been seeing has led them to rethink their careers. I mean, kudos to you if you're in that position, I think it's a brave thing to do. It takes a lot of courage to go out and try something new and get into a field that you're normally experienced in. So question to you would be, Kate, how do you start to think about the things you might be good at? How is it just based off of interest, generally speaking, like is the kind of throwing darts at a dartboard, how would you go about starting to look for things that might be interesting for you in a remote context? 

Kate Smith (00:13:53): 

I think it's first identifying what are my skills and what transferable skills do I have? The way I explain remote work to a lot of people, and it's a bit tricky, is because everyone thinks, "What kind of job can I get as a remote worker?" That would be like me asking people, "What kind of job can I get in the corporate nine to five environment?" It's like holy shit, there's a lot. And it's the same with the remote working world. Those opportunities are there. You know, Matthew, you guys have We Work Remotely. There's a lot of sites out there that post remote only job depending on the industry and role. So what I would do is look at, "Okay, what are those transferable skills? What are my current skills? What kind of role do I want to apply that to?" 

Kate Smith (00:14:40): 

Maybe not so relative to what you're saying right now, but when I started my journey and I had no idea what I was doing, I started doing a bunch of random stuff to explore what I wanted to do. You know, I was researching, "Okay. Should I become a nutritionist? What does that look like?" I stumbled across the program Remote Year and that's when I was introduced to remote work and I thought, "Okay, I can just do what I'm doing but do that remote." I think it's starting at looking at your transferable skills, looking at currently what you're doing and there is a chance that you can just do the same job remotely. 

Kate Smith (00:15:17): 

I think a big thing as well that a lot of people underestimate a lot is building your network, tapping into your current network, building that network, building that network. So if you look at it, I saw in the chat here, someone was saying, "You know, for every job that's posted, there's so many candidates. So how am I to stand out?" The reality is, is you've been working your network and growing and nurturing your network over time, you're going to have that ability to find and uncover opportunities and stand out among everyone else. 

Kate Smith (00:15:49): 

Referrals are a great way to stand out among ... Referrals have a higher hiring rate than other people. Their whole journey is faster. I think they get their journey to getting hired is like four to five times faster than most people. So another big thing is start building that network, LinkedIn. There's so many ways to connect with people in the virtual world. So start tapping into that growing and nurturing your existing network. 

Matt Hollingsworth (00:16:17): 

The networking piece is really important. For myself, I always assumed or I thought to myself, "You're not really a networking person." I think for people that have that as their starting point, it's really difficult to see themselves in a position of, "Okay, I'm just going to reach out to this person, I'm going to ask them a question. I'm going to maybe see what they do and see if it's interesting to me." It's a good segue, actually, to talk about networking. For somebody that isn't really their thing, doesn't come naturally to them, what's a way to approach networking and maybe reaching out to people that doesn't come across as spammy or annoying. Is there ways or process you have or thoughts you have to that? 

Kate Smith (00:16:57): 

I think biggest thing when it comes to networking is your mindset and how you perceive it. A lot of people will think of networking as, "I want a job and I'm going to try to connect with this person to get a job." That's not what networking is and that's not what it should be for. Networking is a long term strategy and the way that I approach it is I want to simply meet, I'm curious to meet similar like-minded people. And that's it. Have a conversation, be a value to them. Don't just be like a leech or a suck. People don't like that, to be spammy. 

Kate Smith (00:17:33): 

But just start a conversation. Just how you would connect with people like, "Hey, you seem really interesting." "Wow, I saw that you're doing that. That's really cool." Or you know, "I've been following your content on LinkedIn. I love that you said this." Even just as much as insightful comments on ... Follow someone on LinkedIn, leave insightful comments on their posts like, "I read your recent article on LinkedIn. I really liked this and that." They're just like, "Hey, I care." I also just want to mention here, too, that LinkedIn is a huge networking opportunity. I think people underestimate the opportunity. 

Kate Smith (00:18:08): 

I have a client that I'm working with recently and he started doing that approach, leaving insightful comments, following people, connecting with people. And he had the CEO of Wired respond to him, and he's like, "Holy shit, how did that even happen?" And it's because you have Instagram, Facebook. We have a lot of saturated places online but LinkedIn isn't and it's a huge opportunity. It's set up for professional networking so there's a huge opportunity to connect with people. But again, I think the biggest thing to consider is simply look at it as connecting with interesting like-minded people, get curious about people, "Hey, what you're doing seems really cool," and ask them questions. And don't approach it with this mindset and mentality of like, "I want a job. How can I use you to get this job?" 

Matt Hollingsworth (00:18:55): 

Yeah. Totally. I would also like to mention too, LinkedIn is a great obviously resource. I think Twitter is another one as well where it's super important. Again, for people that don't see themselves in that niche of, "I'm going to use social media to my benefit. I'm going to grow my network." One thing that I've found to be helpful and I've seen successful in the past is just, like you said, leaving insightful comments, asking questions to people, follow people that you think are interesting. Because oftentimes, that in itself is enough to justify following them in the first place. 

Matt Hollingsworth (00:19:27): 

Then also just comment on their tweets, try to engage with them in some way. That might not be the direct reason why you get a job but at least ... Because it's such an exponential thing, people will see your name, maybe a friend of theirs or whatever will see your name because you were on Twitter and you interacted with them in some way. As well as LinkedIn, I think Twitter is really an important thing to keep in mind. 

Kate Smith (00:19:55): 

Another thing just to add to that as well that a lot of people need to realize is that it's the 21st century. Everything is online. And if you want to stand out among the competition and give yourself an edge, so to say, building that personal brand is really important. It can be as simple as, as you read articles in your industry and space, to share it on LinkedIn and write your thoughts or comments, "I just read this article, here's a few takeaways I had. I think it's really interesting." As you continue to post, people are going to start noticing and seeing your name. It's like that omnipresence. 

Kate Smith (00:20:30): 

Another little trick, too, is Google yourself. So many people don't Google themselves. It's like when you're applying to these jobs, the recruiters will Google you. It's just a natural thing. You're Googling the company, you're learning about them, they're going to do the same to you. So I encourage you all, just as you're going on these social platforms and as these recruiters are going to be creeping you online, clean up your social profiles. If you're on Twitter, if you're on LinkedIn, make sure it's professional and clean and something that you would want an employer to see. Google yourself. If you have Facebook, if it's very personal, just tighten up those security settings and just recognize that as things are online, networking goes online, it's part of building this personal brand, so to say, to give yourself an edge. 

Matt Hollingsworth (00:21:21): 

Yeah, yeah. Totally. So I'm actually going to just take a step back quickly and just talk about this. I forgot to mention this at the start. So apologies, it's my fault. We're going to do this conversation back and forth for a little bit longer here in probably about 20 or so minutes more, and hopefully this is helpful. Please do keep commenting in the chat to let us know if we're on the right track or not. I would like to mention though, too, we're going to do a Q&A session afterwards. At the end, at about 25 minutes or so, we're going to open up to a Q&A. 

Matt Hollingsworth (00:21:50): 

If you do want to, leave us a question and that we'll get to and we're going to scan through them when that time comes. Please do leave that in the Q&A section right now or until the end of the thing here so we can get to that question when we can. Just want to mention that quickly. A few things, actually that I've seen here in the chat so far and I think we were going to touch on this piece of it anyways, is just like ... You maybe have some skills, maybe you do meet the qualifications of a job posting that you see online, something's interesting to you. You go on and you apply and all of a sudden you're within one of 500 people that have applied for that position. 

Matt Hollingsworth (00:22:30): 

Which is a pretty common thing, I think, you know, especially with the junior to mid-level positions, oftentimes, companies that you want to work for will get a lot of people that also want to work for them. Is it the cover letter, is it the resume, is it the structure of it, is there easy nos that you can avoid being that person that people just disregard completely because you didn't do something, didn't do X, Y, or Z? So let's just focus a little bit more on the resume cover letter piece. Kate, if you have any thoughts on that. 

Kate Smith (00:22:59): 

I feel this is a loaded question and there's so much I could say on this. But if we're going to talk specific to cover letters and resumes, you could be the most talented person, most skilled person in the world. If you don't know how to showcase your skills or connect with the right opportunities in the right way, it doesn't matter. So there is a bit of a skill and an art to understanding how to find opportunities and how to present yourself a value to a company. What I'll just share, which will hopefully be a value of everybody today, and you can take this option today to improve your resume to help you stand out, there are probably ... 

Kate Smith (00:23:38): 

I'll give you three things, three main things that people usually fail or fall short on their resume. Number one is a lot of people will just focus on their job duties. Like, "I did this, I answered phones, I filed whatever it may be." Instead, you want to make sure you're focusing on your stats, impacts, and achievements. For example, by implementing a new system or process that you implemented, you made whatever process 30% more efficient, something like that. So focusing on those stats, achievements, and impacts, and a lot of people don't do that. 

Kate Smith (00:24:14): 

The second thing to recognize is that when you're applying to remote jobs, I would say 90 to 95% of those companies are using an applicant tracking system. So an ATS system, I'm not sure if you guys are familiar with that. What it means is that your resume is going to go through a machine before it even gets to a person. It is super important that you tailor your resume based on the job description. An easy way to do this is go through the job description, pull the keywords from that job description and make sure that you put that into your resume and that it's tailored. Be a little cautious if you have an overly graphic designed resume, because sometimes that doesn't go so friendly through the ATS system. 

Kate Smith (00:24:56): 

What was the third thing? Making sure you tailor your resume with those keywords, making sure that you focus on those stats and achievements. I can't quite remember what the third one was. But a lot of people, what they'll do is they're going to focus on quantity over quality. They're just trying to pump out these resumes. Be very careful where if there's a job description and it says, "We want you to, in addition, create a five minute video about yourself." Don't skip out on that. If you skip out on that, you're going to be an automatic no. 

Kate Smith (00:25:29): 

Honestly, just give it your all. Give every application 100%. So many people will just try to pump out the resumes and do quantity over quality, but quality will far outweigh quantity every time. Remember, if you're tapping into that personal network as well, that's giving you an additional edge when you're applying to these jobs. Does that help answer your question? Is there anything else that I missed or that you want to add in terms of that? 

Matt Hollingsworth (00:25:52): 

Yeah. I think that's a good, those are really good points. I think the really important piece that I've seen, because I've seen a few, we've seen few resumes come through and it is clear which ones have spent the time to really understand the job that they're applying for. Which you would be surprised or maybe you wouldn't be surprised to know that a lot of the jobs that, or lot of the job applications we see, clearly, you don't know the company, you don't know what the role is or maybe you saw it and you thought that it was ... We said it's the spray approach of just like hoping something sticks. 

Kate Smith (00:26:30): 

Okay. Another story, just on that note. A lot of people in their cover letter, they'll write something like, "I see that you operate remotely and I'm super excited. I want to work remotely because I want to travel and have that flexibility." Do not ever, I tell my clients, "Don't ever, ever say you want to work for a remote company because they're remote. Don't even mention it." It's a thing that you know but you don't talk about. To remote employers, that says, "You don't care about us, you just want to work remote." Then similar to what you were saying, Matt, just because there's 1,000 applicants applying to a job doesn't mean they're 1,000 good qualified applicants. A lot of those could just be shit resumes. So keep that in mind as well and don't let that hold you back from applying. 

Matt Hollingsworth (00:27:15): 

Yeah. And it doesn't need to be ... The other side of this, too, which is I spend way too much in one specific one, because you think that this is the job for you, this is the company for you. I think it's really easy to go down that rabbit hole, too. And then now often when you don't ... And this will lead into this next question here, but when you don't receive a positive response or any response really from the company, that can be really dejecting because you've spent so much time on this one resume and this application and all sudden that's a no go. 

Matt Hollingsworth (00:27:45): 

So there's a happy medium there and I think it's a really hard thing to really pinpoint. But just acknowledge that spend the time to know the company, know the rule, show that you care and then apply and then move on. Don't put all of your eggs in one basket emotionally, because that's quite easy to do. Then I've had that experience as well. Just try to focus on ... As well, try to focus on the companies that you want to apply for. I think, this potentially is something that not everybody has the luxury to do in some cases. 

Matt Hollingsworth (00:28:17): 

So if you're looking for a job and you're maybe not as qualified or this is new for you, then maybe you do have to take that all out approach. Let's face it, we all need jobs and that can be the reality for some folks, but I think it shows that you know, if you read a resume and a cover letter that is specific to the company, you can show within your cover letter that you care about the company, that goes a long way. That might not get you the job, but between five candidates, if you're equally qualified as the other people, that will get you a job over those other folks that didn't do that. 

Kate Smith (00:28:50): 

Yeah. And just to add to that, sometimes your passion about a company and what they're doing can go a lot further than your specific skills. Because you can't teach someone to be passionate and excited about a company, but you can teach them skills. So keep that in mind, too. 

Matt Hollingsworth (00:29:05): 

Yeah, yeah. Totally. So this is my next question, if you have a job that you really, really want and it's something that you think you'd be really good for, how do you go about applying for that job in a way that that shows initiative, that goes the extra mile, that makes sure that you are the head of the fact in terms of being visible but isn't annoying. Because everybody's had that, I think ... Well, maybe not everybody, but I've seen that happen before where it goes too overboard and you're just wanting to get ahead of the person or get in front of people. It just comes off as spammy a little bit. Is there anything that you have thought about it just to show that you care and then maybe that's it. Do you see what I mean? What I mean is there anything there that you would suggest? 

Kate Smith (00:29:49): 

I mean, one way that can help ... Well, first of all, follow up with companies after you apply, about a week after, I would say. But make sure the job posting has been closed down. If it says explicitly don't follow up, then don't. Otherwise, it's okay, just send a quick follow up. A good way for a company to get a sense and feeling about who you are without having any pressure to it is setting up informational interviews, which is simply connecting with people at different companies saying like, "Hey, your company sounds really cool. I'd love to learn more about what it's like to work there. Do you mind ..." In that conversation, you can get insights and they would learn more about you and they can give you specific feedback like what do people ... What does your company look for in candidates? What could I do to present myself as stronger? 

Kate Smith (00:30:40): 

And when somebody is giving you that feedback and advice, they're going to have a vested interest in seeing you succeed. It's just a psychological thing. They're like, "Okay, I gave you advice on how to succeed, now I want you to succeed." So that's something to keep in mind, too. Just keep in mind, this whole journey and process is a lot of learning. Don't just keep doing the same thing over and over when you're applying to jobs and expect. You know, just say you're applying to all these jobs all this all the time and you're not getting any results, try out different things. 

Kate Smith (00:31:12): 

Maybe you find, "Okay, these type of jobs, I'm not hearing back. These type of jobs, when I follow up, I'm hearing back from them." So try out different strategies and approaches and really look at it with some curiosity and learning. Don't just keep doing the same thing forever. Always try out different things, "Okay, maybe I do this to stand out or that to stand out." Maybe not super relative to remote work, but I remember when I was applying for my internship to study at university, I was meeting with the CEO of the company, and I had to drive four hours from university to the company, met with him and I just casually mentioned it, because he had talked about, you know, small talk. 

Kate Smith (00:31:50): 

I was like, "You know, it's middle of exams. I just had to drive down or whatever." He's like, "You drove four hours to have this 30-minute conversation, only to drive back in the middle of exams?" And I was like, "Well, yeah." And I didn't think anything of it. I was like, "I want the job. Of course, I would." So there's going to be even opportunities like that that may come up where you can just show that you care. Like don't reschedule an interview, do whatever you can to be on that call and make sure you have good internet, make sure your background's quiet, show that you care. I think showing that you care can go so far. 

Matt Hollingsworth (00:32:23): 

Yeah. Totally. There's some interesting case studies or things that I've heard. Actually, this is sort of how I got my job in first place, as well. So I'll share a little bit about that. One thing that I found to be really effective and even if you don't get the job, I think people that are hiring really appreciate this way of going about it. In some cases, I've seen ... 

Matt Hollingsworth (00:32:48): 

Let's say, for example, if you're a designer or if you are a programmer or you're something that you can build something online, what I've seen people do is they'll reach out to a company and say, "Hey, there's this part of your site online that I think I thought could do some redesign. I'm a designer, this is my background. I know that you're busy and this is just something that I wanted to do in my spare time. Here you go. I've redesigned your ..." in sketch or whatever, "I've redesigned this part of your website or this part of your business. Let me know what you think. This is yours. That's totally fine if you don't even use it, but I thought you might appreciate it." 

Matt Hollingsworth (00:33:27): 

That combination of, I know for myself, would go ... Even if I don't hire the person, even if there's no job opening available, that kind of initiative goes a long way. A second part of that segment, which is like, "What skills do you want to get to be able to do that kind of thing?" If you're starting from scratch, obviously, that's a different question you need to ask yourself, but if you have a skill and you want to showcase that, there are ways to showcase it. That's a really interesting way of going about it. They're like, "Hey, this is what I wanted to do for you, let me know what you think." 

Matt Hollingsworth (00:34:04): 

My story that I wanted to share with myself was, when I first got ... There was no actual opening for the company that I started working for and that I actually ended up with where I am now. But the owner of the company, I went and had coffee with him just out of the blue, just kind of a random connection, and I didn't know anything about them. We chatted and I got to learn about what he was doing and his company and what we he was promoting as well. And I was like, "That's really cool." Again, I'd been working in banking, hated it a lot, and I wanted to get out and do something different and want to get something in tech, hopefully. 

Matt Hollingsworth (00:34:42): 

I said to him, and not everybody is in a position to do this, but I told them that I would work for free, "If you could find anything that I could be helpful in doing, I could do that for free for three months. And if after the three months, you don't think that it's valuable, you're not getting anything out of it, then for sure, I'll go a different direction. I'll try something else. And if not, we'll have to talk about that in three months’ time. But if I could be helpful to you in that three months, then let's do that." That's how I got the job. And here I am. It was three years later and here we are. And again, not everybody can do that but it's something to think about. 

Kate Smith (00:35:20): 

I would challenge that. I would say everybody can. If you're working 40 hours a week, you still have a lot of time outside of that. It's just whether you're going to be lazy, whether you want it bad enough, and a lot of people like, "It's a lot of work. I don't want to do it." When the going gets tough, people are like, "I want to go remote. I have to do work? Maybe I won't. Maybe we'll just stay in nine to five." Just adding to your story, Matt, and I wish I had ... I have the screenshot, I wish I had it to share with everybody. But I had a client before and her approach was emailing employer saying, "Hey, are you hiring? I could just do stuff. Whatever you want me to do. I know you're remote." 

Kate Smith (00:35:57): 

Then we switched her strategy and similar to you, creating that value added piece. She was applying to this travel company and she created ... She did a research, saw that they wanted to run excursions or whatnot in Florida. So she created an itinerary for a Florida trip, knowing that that's something they have upcoming, she mimicked the itinerary style. And the email response was just like, "Wow, tell me more about yourself." She didn't even have to ask, they were like, "Tell me more about yourself. This is incredible." She could easily demonstrate that she did the research, that she cared, that she put in the effort. And so doing things like that, just what you shared it's similar to your situation, people will create jobs for you even though there isn't one available when you do things like that. 

Matt Hollingsworth (00:36:44): 

Yeah, totally. Totally. I think a piece of that is doing some research as to which company that you want to work for. Finding either the person or company. Sometimes it's just an individual and you can find a way working for them specifically. But doing your research, figuring out companies that align with what you believe in, what you want to see happen, and whether that's ... In any sector, there's always some company that's going to align with what you want to do and shares the same values. That's an interesting piece. 

Matt Hollingsworth (00:37:15): 

We have some resources on our site that just show top remote companies specifically. That might be a good place to look, these are folks that we know to be very successful in hiring remote workers, have a lot of experience in it. But there's companies all over the place that are really great companies led by really interesting people. So that's something to think about as well. 

Kate Smith (00:37:35): 

That's actually how I started my search. I didn't know anything about remote work when I started and I saw this big list of remote companies and I went through one by one, "Okay. What kind of job openings do they have and do I fit with any of them?" Another side note as well as you're applying, get feedback from employers, you know, "How could I be a stronger candidate?" I remember going through my journey myself, I was so close to getting this one opportunity as a project manager but I didn't get it. And so I asked the hiring manager, the person that interviewed me, I was like, "Hey, how can I improve for next time? How can I build up my skills to be stronger?" 

Kate Smith (00:38:10): 

And she was like, "Here's this e-book that takes you through a whole style of project management. If you read this and become more comfortable in this approach, you would be a stronger candidate." So can you imagine the power of me reading that book, they have an opportunity come up in the future and I'm like, "Hey, I took your advice. I read that book, I see you have an opening." They'll be like, "Holy shit, you actually took my advice." So ask for feedback. You can't read their minds of why they didn't hire you so if you can get feedback, that helps as well. 

Matt Hollingsworth (00:38:40): 

Yeah, yeah. Totally. So shifting gears a little bit, because I think we're going to come up on the end of the regular session here. I wanted to touch on this because I think it's important. Again, there's a lot of remote workers out there now looking for work, the space has become more competitive, things are really hard and totally don't want to diminish that component of what we're talking about here. I think that it's easy for people that have jobs to not really understand or know the experience that are without work right now. So I wanted to just say that. 

Matt Hollingsworth (00:39:17): 

I think, for some people, finding a remote job and applying for jobs just in general, whether it's remote or not remote is really hard, and often it's even anxiety provoking. So do you have any advice for people that just feel so overwhelmed that they don't even know where to start and then they just don't start at all? Is that something that you're finding or is that ... Do you have any thoughts on that? 

Kate Smith (00:39:46): 

There's probably [inaudible 00:39:47] they have fear. I actually get [inaudible 00:39:53] I don't know if I was ... Can you hear me okay? 

Matt Hollingsworth (00:39:58): 

Yeah, you're coming up just a little bit, but I can still hear you. Yeah. Sorry, folks. Okay, so it looks like your video is frozen there. I think well, Kate is just going to come back in here shortly. While we wait for Kate, and let me know if you guys can still hear me on the right hand chat. If anybody can let me know. Okay, great. So I'm actually going to start by answering a few questions here, Kate. Can you hear me now? 

Kate Smith (00:40:38): 

I'm back. Sorry. 

Matt Hollingsworth (00:40:42): 

Yeah, sorry. So I think you cut out just by when you were started talking about the anxiety piece of the puzzle here and try to get around that. 

Kate Smith (00:40:49): 

Yeah, I think it really comes down to just getting started and just doing it, and I think you have to have expectations that for every, say, 10 jobs you're going to apply to, you're not going to hear back from nine. Like that's just part of the process. Be okay with it. It doesn't mean you suck at all. It just means the right opportunity is out there for you. It's just you just have to find it and you just have to get there. But just be relentless and don't give up. Like I remember through my journey, I faced it, I faced so much resistance. And all the signs were going against me, so much so that once I landed in Prague, my laptop actually died. And I obviously did not have the money at the time. And I remember just like crying in the grocery store being like, "That's it. I have to go back to Canada. This isn't working." 

Kate Smith (00:41:36): 

And then I made a decision there. And I was like, "No, I'm not, I don't care. I'm going to do anything to make this happen." I ended up putting it on a credit card, the computer, because I needed that to work remotely. In that moment, I didn't realize it at the time, was the most defining moment because had I gone back to Canada, this may not be my life right now. Having traveled the world, worked remotely for five years, that was the critical moment. And a lot of you are probably in that moment. You have a choice. And that's the biggest thing to recognize is that there is the choice. The choice is there. And it's as simple as just take it one step at a time. Okay, find a job that you are interested in, send out that cover letter, send out that resume. 

Kate Smith (00:42:20): 

As long as you're learning as you go, and trying to learn as you go, okay, what's working? What doesn't seem to be working? What industries or spaces am I hearing back from? What industries or spaces am I not hearing back from? And recognize that it's okay if a company doesn't get back to you, that's just part of the process and it should be expected. As long as you never give up, it's a matter of when it's going to happen, not if. This isn't a situation of if you will get a remote job. It's a situation of when, and how that happens is determined by your dedication and your willingness to make that happen. 

Matt Hollingsworth (00:42:54): 

Yeah. Yeah, I know, I totally agree. I think the key piece that I want to reiterate to, if people out there are interested just the idea that doing the same thing over and over again for the same kinds of positions and not hearing anything is a sign that something needs to change, right? So, and again, like it can be discouraging, especially when it comes to months and months into the process and you're just like doing the same thing. You're kind of cut and paste, cut and paste, that kind of thing. That means that you need to change things up and try something new and be creative. 

Matt Hollingsworth (00:43:28): 

Get creative with it, try the things we're talking about. Try to get in touch with somebody that's part of the company, ask them questions, learn about the company. This is a kind of unique example of this. I was listening to a podcast with Jason Fried of Basecamp, and he was saying that when they hired their head of marketing position, there's obviously so many people that are wanting to get involved with this company and apply for this position. One person who actually didn't end up getting the job, but it ended up giving getting her like 30 or 40 pages above everybody else, just relative to where she was, was she put out ... 

Matt Hollingsworth (00:44:04): 

She bought a LinkedIn ad and targeted Jason and while the poll ... Everybody that works at Basecamp, but Jason ended up seeing it and said, it said, it had her face and it said, "Basecamp, hire me." And it linked out to an online profile, which I just thought was so cool. And he appreciated obviously, didn't end up giving her the job, but like that, you know, I think that would have been the difference had she had the qualifications. It's just such a cool, unique thing to do, I think. 

Kate Smith (00:44:31): 

And just to add to that, as well, in terms of what to do, what I do find that people will do sometimes is they take this false action towards landing a remote job. And what that means is that they'll spend all this time researching, listening to podcasts, watching videos, reading blogs, and they feel like they're making progress because they're consuming all this content, but they're not actually doing anything to move the needle forward. They're not putting out those resumes. They're not putting out those cover letters. So I would caution everybody how you're using your time and take action that will move the needle forward. I think that's a big thing. 

Kate Smith (00:45:06): 

Another thing I noticed is that a lot of people will say, "Okay, I want to go remote. So I'm going to sign up for this course or that course to become a developer," for example, right? And at the end of the day, again, it's about do you know how to present your value? Do you know the skill and art of how to land a job? You can go take that course, but it's still going to come back to the fact of okay, great. Now I need to go and put myself out there. Just because the job is more in demand, I mean, it doesn't really matter. If you know that skill of how to stand out and have that edge, that will always serve you more. And of course, I'm always for leveling up, learning more, but I also find that a lot of people will use that as a sort of distraction tactic to the task at hand. So be mindful of that as well. 

Matt Hollingsworth (00:45:54): 

Yeah, yeah. That's putting yourself out there I think is the key to making something happen and just taking one step at a time, but sending out those resumes and doing it and getting yourself out there. So, okay, I was hoping that we could ... If you had anything else to add, we're just in this format here just let me know. We're going to send everybody to the links of where to find you. Obviously, after the fact, we have the Q&A before we wrap up, so was there anything else that we missed? Anything else that you think is important in this format? 

Kate Smith (00:46:24): 

I mean, there's a lot to say, and it's really a loaded question. That's how I got into what I'm doing now with the remote career coaching. I used to jump on calls with people for free for an hour and try to explain the whole process of how they can land a remote job, and there's a lot to it. And so that's why I do the remote career coaching now. I think that we've covered a lot of bases just to get people started. If there is anybody out here that wants that support and wants to like fast track that you guys can find me on Instagram, all that stuff, just at The Remote Nomad. 

Kate Smith (00:46:59): 

I have the ebook that I've just created, the designer's finishing it up. Matthew and Justin are going to send that out to you guys. And this ebook takes you through the step-by-step process of all the things that you would need to go from where you are now to landing a job and just ... It makes it a little more manageable having like a system in place instead of trying to like grasp at different ideas and whatnot. So if you guys are interested, afterwards you can download that ebook, too, and it will take you through the process just to kind of give you that starting point in your journey. 

Matt Hollingsworth (00:47:30): 

Okay, great. Yeah, we'll make sure we send that out. And I think it's important for people to have action items that they can take and really apply anything that's a practical way of getting started. Okay, so we're going to just the Q&A here. And what I'm going to do here is I'm just going to scroll through the questions and I'm going to answer the ones or we're going to answer the ones that are live or we think are most interesting. The first one here, we're going to answer this one live. So Jamie here asked, "For those of you who are transitioning industries functioned, or even both, would you consider taking a step back or down to get the remote position?" So I'll leave that one to you, Kate, to start. 

Kate Smith (00:48:11): 

Oh, okay. Is the question if people are making that transition into remote work and they don't quite have the skills? Or should people be willing to take a step down? 

Matt Hollingsworth (00:48:25): 

Yeah. So just transitioning industries or function. So essentially, you're going back into the drawing board again. And yeah, what would you do? 

Kate Smith (00:48:33): 

Yeah. I mean, that's up to you guys if you're willing to do that. Is that necessary? Not exactly. I think people may do that as an easy way to get a remote job, but you can certainly get a job and a career at the same level that you're at. Again, it comes down to understanding how to present yourself and have the edge when you're applying to opportunities. It may open the doors. I mean, personally for me, I would be willing to do that. When I went remote, I was like, "I will do anything. This is like my dream," I was so clear on that. So if it meant, okay, I have to take a step down to get started, for me personally, I would do that. 

Kate Smith (00:49:13): 

When I made the transition, however, I was making the same salary and everything that I made in my corporate job. I did make a career transition from project management to online marketing. So a lot of people, some people may assume, okay, I have to take a step down, or I have to demote myself or get paid less. That's not the case. You just have to find the right opportunities, connect with the right people, and present yourself in the right way so that you have those opportunities that are ... This is to continue your career, like these are professional real jobs. You can grow your career in the remote worlds. These aren't just like these random jobs. 

Kate Smith (00:49:54): 

Those scammy jobs are out there and you don't want those ones. You want the ones that can grow your career, where you can grow and flourish. So that would be a personal choice. It's not necessary. But again, if I'm looking back at my journey, that's something that I definitely would have done. I've done free work for people. Do I think free work is fair? Absolutely, not. I did a free internship for three months. I think it's like a [inaudible 00:50:21] and I think people should always get paid. I'm really big that my clients get paid their value and their worth. You want to feel valued. You want to feel that as an employee, it's important. So yeah, I think it's a personal choice. 

Matt Hollingsworth (00:50:34): 

Yeah. Yeah, I think it's a good point that you bring up, right. It doesn't just because you take a remote job, it's not necessarily that you are settling for something other than like a professional career. The professional careers out there, of course, we have lots of them on our site, and they're on other sites as well. But these folks are at the top of their field, and in a lot of case just happens to be that there are remote workers. So it's a good thing to keep in mind. Okay, so we're going to move forward. Paul here asks, I'm gonna answer this one live here. He asks, "I'm not used to working remotely. Any tips how to get mentally ready for work, to work from home, and make it feel like a work environment?" 

Kate Smith (00:51:16): 

Yeah, actually, this is a great point. I just want to mention to everybody that this whole work from home, a lot of people are now working from home for the first time in their lives. And I just want to reiterate and clarify that working remotely is not the same as working from home. Working from home, you're in your home, you're in your space. Even this, working from home, was an adjustment for me. It is like, "What is happening, I'm trapped in my house." Usually working remotely for me means, "Okay, if I want to go to Bali next week, I can go to Bali next week." "Oh, it's 12:00 PM, I want to switch things up. I'm going to go to this cafe and I'm going to work from there." 

Kate Smith (00:51:53): 

And you've got to choose these inspiring environments that make you more productive and effective as an employee. You'll become way more productive, by the way. So before I answer this question, I just want to reiterate the fact that working from home is different. This has been an adjustment for me having to work in my space. The biggest thing I would say in terms of working remotely, there's two main things. One, just always be on top of communication with your team. Communicate with them. "Hey, I'm starting the day today. Here's what I'm working on." "Hey, just wrapped up. Here's what I finished up." Keep in touch with your team. You'll be surprised how much communication happens with remote teams. So being good at communicating with your team is really important. 

Kate Smith (00:52:38): 

The other thing is you really need to set boundaries in terms of time management. When I first started working, it's like this. It's like this most beautiful and challenging thing at the same time because I remember my boss was like, "I don't care when you work. Just get it done." I was like, "Well, shit, should I like go to the beach for the day first? And then like work at night?" I remember being in Thailand, I was like, "Well, maybe I should spend the days at the beach." And I was like, "I don't know." And then I was just always kind of working because I didn't really know or have a schedule. So I would strongly encourage you stick to a schedule and routine. 

Kate Smith (00:53:12): 

Eventually, I found that, okay, I'm going to start work between 9:00 and 10:00. I'm going to take a break during the day. And then I'm going to make sure I'm offline by 6:00 PM. So set those boundaries, otherwise, it will feel like you're always working and never working at the same time and feeling like you should work. And it can change. Do what works for you. If you're a night person, work at night. Who cares, right? Don't feel like, "Oh, I've got to work in the morning because society says work in the morning." Just do what works best for you and what makes you the best employee. 

Matt Hollingsworth (00:53:45): 

Yeah, yeah, totally. And your company that you work for will likely have especially if they're new to remote work they'll luckily have something in place in terms of the expectation there. And if they don't, then they put a lot of trust in you to make sure that you're doing things effectively and you're making sure that you're doing your work. I would add on to that, too, like so what Kate, what you've been doing is definitely one of the options for remote workers and that sort of remote, the nomad lifestyle and being able to shift around a lot and go to different places and stuff. 

Matt Hollingsworth (00:54:21): 

But also, just keep in mind, too, that there are ... It's okay to not be okay with that. Like it's okay and like just like you said do what's best for you. If you need some structure, if you need to ... Even if you need to work nine to five and you're in an office-like setting, if you set yourself up at home in office-like setting and you need that, any of that kind of structure then that's totally okay, too. It's not like you need to go out and feel like you should go travel the world if you are a remote worker, right? It doesn't work for everybody and it's okay to not have that. 

Matt Hollingsworth (00:54:51): 

And so you know, I think just to your point, Kate, for myself, I, as well, Need a lot of structure. I need to have a ... I'm a very routine-oriented person and I have to have a specific part of my day that is structured for different things. And so that's really important. I think being an effective remote worker is really about knowing yourself very well. And knowing how you work and knowing what situations you work best, and so that's hard. It's definitely hard to know, to figure that out right off the bat. But the nice thing is, is that there's times where you can trial and error that if you're not feeling. 

Matt Hollingsworth (00:55:31): 

If you're feeling [inaudible 00:55:32] that at home, obviously, situation is different. So pandemic remote work is not remote work, in general. So just keep that in mind, too. These are different circumstances and everybody's feeling pretty isolated. But when things do turn back to normal, if you are working remotely, I would make sure to just emphasize going out and doing it even if you're introverted going to Coronavirus-working space, go to a coffee shop, be in front of people, around people, and that'll help. 

Kate Smith (00:55:55): 

And just adding to that, be patient with yourself as you figure it out. I remember I thought, "Okay, maybe I'll go to the gym in the morning, and then I'll start work for the day." And I remember that doing that made me feel really overwhelmed like I was behind on the work day when I got started. So instead of freaking out about it all day, I just thought, "Okay, cool. This isn't working for me. Tomorrow, I'm going to try something different." So just try the different things and be patient with yourself as you're learning. 

Matt Hollingsworth (00:56:19): 

Yeah, totally. Okay, so that was maybe the longer ... I think we covered a few other questions in there as well. So hopefully, Paul, that answered your question and maybe answered a few other ones here as well. So we have time for a couple more questions here as well. So there's a few actually questions and I'm going to try to kill two birds with one stone here with just the topic of ATS in general. So there's a few questions in here that are related to standing out when it comes to applying through an ATS. Which is a really tough thing to do, and I think it's also important to know if you are applying through an ATS in general, right, so right off the bat, I'm going to kind of answer my own question here as well. 

Matt Hollingsworth (00:56:59): 

So, general tips to set out when applying through an ATS, I would say know that you're applying through ATS in the first place, which it can be hard to know. But oftentimes the major ATS companies will have what's called a sub domain in the URL. And that will be either an example that was like Greenhouse [inaudible 00:57:16], for example, the company that you're hiring for leavers, another one, things like that. They're usually pretty structured, and they're usually pretty foreign based and that sort of thing. So I would say know if you are applying through ATS is the first step. And Kate, I'll leave you to the other section of this. I took the easy part. Sorry about that. So how would you set yourself apart from when a company is specifically applying for an ATS? Is it kosher to go ahead and go to somebody else that works in the company like LinkedIn, reach out there? Like what would be the suggestion? 

Kate Smith (00:57:49): 

Yeah. I would say understand that yes, with an ATS, you're writing for a robot, in a sense, and you want the keywords. But you're also writing for a human. It's going to go through the machine first, then it goes to a human. So you want to write it in a compelling way. So keep that in mind. In terms of yeah, again, like if you've already had these informational interviews with people at that company just to say like, "Hey, the company seems so cool. I just want to learn more about it. Can you tell me more?" Like those are all simple ways. It depends on the company and their process. Some companies are like, "Do not follow up with us. This is our process, follow it." 

Kate Smith (00:58:30): 

Some companies are more open, right, like creating an ad on LinkedIn. That's a very creative approach. Right? So I think yeah, it's really going to depend on the company. And another thing as well is that with these referrals, like to get a referral into a company is huge. I'm just going to touch on this really quickly. There's so much power in growing your network in this remote workspace. So for example, when I was trying to go remote years back, I was connecting with people in the nine to five environment. And they had these traditional jobs. Not surprisingly, all I could find were traditional jobs. 

Kate Smith (00:59:10): 

When I booked my one way flight to Prague, I was working at a coworking space. Coworking spaces are full of remote workers. Those people when their boss needs to hire someone, they're going to say, "Hey, we need someone to do this. Do you know of anyone?" And that remote worker will be like, "Oh, yeah, I know this person or that person." So and that being said, sometimes, and often referrals don't have to be from a specific person at that company. So it could be like somebody who knows somebody. For example, when I landed my job, I was at a coworking space, full of remote workers. My friends invited me for lunch and they're like, "Oh, yeah, these locals going to come with us." It's like cool. 

Kate Smith (00:59:47): 

We're having a conversation. I mentioned that I do online marketing. He's like, "Oh, my friend is looking for somebody to do online marketing." And of course, it was a remote opportunity because everyone in a coworking space works remotely. And so through that referral through somebody that he didn't even know me, we just connected over lunch one time, I got my remote opportunities. So I think it's huge to tap into that network and that space as well. 

Matt Hollingsworth (01:00:13): 

Yeah, yeah, totally. Yeah, the ATS one is a hard one. I think you do have to know the company pretty well. I think there are cases where people will, let's say for example, if they have an ATS and you want to apply for that job, go into the hiring manager ... And this is another question somebody asked as well, is it okay to go try to find the email somebody that worked for the company and then just go directly to them? Again, it's so company specific. I think most people go through ... They'll send you the ATS either way, so it depends on how you want to present yourself, and it depends on the company you're applying for. 

Matt Hollingsworth (01:00:50): 

So I don't have a good answer for that. I think it's a really tricky one. Because people they're getting so many applicants that oftentimes what they'll do is they'll just say, "Please go to our ATS." And again, it's a really hard question. And I don't have a good answer for that. I would say that get creative folks on referral network, focus on trying to make something [inaudible 01:01:13] a connection to the company outside of just the regular ATS. Then making sure that your cover letter and resume are [inaudible 01:01:19] back if that is through ATS. So hopefully, that helps people. 

Kate Smith (01:01:24): 

Yeah, absolutely. 

Matt Hollingsworth (01:01:26): 

Okay. Well, we're at 3:00 o'clock. There's so many good questions here, folks. And I'm sorry, we won't be able to get to all of them. One of them here, I was just going to find ... There's a few people that are asking about ... And we'll use this as our last question here to wrap up. There's a lot of you asking about remote experience and how important, or oftentimes will say ... As we've seen as well and it were always the same thing, people ask for a specific amount of remote work experience before applying for a job. What do you suggest for people that want the job maybe qualified for the job outside of the role experience? Do they apply anyways? What do they do? 

Kate Smith (01:02:10): 

Great question. There's a few ways to address this. So the first one is to consider okay, in any capacity have I partially worked remote? Occasionally worked remote? So maybe if you've worked remote once a week or once a month with your company over the last year, that could be occasional remote. Have you had a volunteer experience? Something like that where you were communicating with people remotely? So keep in mind that it doesn't necessarily ... 

Kate Smith (01:02:38): 

There could be instances where you have partially or occasionally worked remote. You know, maybe if you're in let's see, Denver, Colorado has got a lot of snow. So maybe you worked from home during the snowstorms and you have that occasional experience. So you can specify whether it's partial, occasional, full time remote experience. It doesn't have to be in a professional setting. It could be in volunteer experience. So maybe go volunteer somewhere where you can build up that skill. 

Kate Smith (01:03:07): 

Another thing to keep in mind is that the biggest thing is they want to see that you have the skill and capacity to work remotely, even if you don't have specific experience. So that means are you a good communicator? Can you manage your time effectively? Are you self-motivated? Can you just get shit done? So looking at those soft skills, and demonstrating how you've used those skills in the past can go really far if you've never had remote specific experience. 

Matt Hollingsworth (01:03:36): 

Yeah, yeah, I totally agree. And again, having been on the other side of it, where we had asked for more experience before and this is just a personal preference for us. And one of the things that we were looking for at the time when we were hiring for these folks, is just that self-motivation, right? So a lot of it is we're not going to be looking over your shoulder. We need to trust you to be able to do your work. I'm always of the mind that I think everybody should apply for the job. If it's close, obviously, you don't have to meet all the criteria in the job description. But I think it's important that people go and put themselves out there and go apply for a job anyway. 

Matt Hollingsworth (01:04:11): 

I think one of the things, like you said, their remote work experience just tells us that you can be at home and you can be productive, and you can do your work, and we can trust you to do that. So if you have cases where maybe you're an entrepreneur, and you started something from scratch, and you're able to get something done, you're scrappy, and you made something happen on your own. Some note that and get creative with the way that you approach the application process. And so it just is about activity. It's about showing that you could actually make something happen for yourself and you don't need a kick in the ass to be able to do something, right. 

Kate Smith (01:04:48): 

I think that's like a big thing to note as well is to know somebody who worked in an office and they'd have these random days where they'd work from home. And I remember I was with them one day and they get up and they'd like, turn the TV on and they're like, they're not doing anything. I'm like, "What are you doing?" And it irritates me because I'm an advocate for remote work. And you have people that ruin it because they work from home one day, and they actually don't do any work. So I think it's, I don't know, just going off of what you were saying, Matt. But I forgot where I was going with that. Oh, man. 

Kate Smith (01:05:21): 

Well, first of all, don't be that person. And just demonstrate that you're not that person. And I think that's why so many nine to five traditional companies right now are struggling because they don't trust their employees. Remote work companies, they trust their employees. They trust the people that they've bought on, that they've hired me and they're like, "Look, I trust that you're going to get this done." Where people in that traditional environments they just simply don't trust their employees. So what you're saying it's a matter of okay, can we trust you to get stuff done? 

Matt Hollingsworth (01:05:53): 

Yeah. Yeah, for sure. And a company's now, I think, hopefully you're moving in the direction of not just you don't have to just be in your seat to be considered someone that needs to whether it's productive, because more often that's not even the case in the first place. So I think most companies are looking for people that can produce and have the output is the thing that they're concerned about and measuring for. So output as opposed to just being there I think, is really the important thing. All right. Well, should we leave it there, Kate? Again, there's so many other questions here. 

Kate Smith (01:06:27): 

I know. 

Matt Hollingsworth (01:06:27): 

They're all so good. So there's even a couple of people that are asking are these questions going to be answered after the fact, and how they're going to get it up to folks? We don't know the answer to that. I'm hoping that this saves and I can take all these questions and answer them our own way. And hopefully what we can do is repackage this and put it out there as a blog post or something like that. Your names obviously won't be associated with it so that's totally fine. You'll be all anonymous. We'll try to get in touch with them afterwards and figure it out. Just to wrap up here, Kate, how can people find you? There's been a couple of people that have been asking. People can find you on social, I'm guessing. Where can they find you? 

Kate Smith (01:07:06): 

Yeah, yeah. I'm most active on Instagram stories. So @theremotenomad, and again, I would strongly encourage you guys, if you're interested in going remote, get that free ebook that Matthew and Jesse will be sending out. Yeah, if there's anything else, just feel free to reach me. I would say probably Instagram is the best spot, just shoot me a DM. And I just want to thank everybody. There's so many questions here and I was telling Matt, he was like, "How long should we make this?" I was like, "I could talk about this forever." We could go really long with this. But you know, we only want to keep it so long. So I just appreciate all you guys showing up today and all these incredible questions. You know, Matthew, hopefully, we can figure something out to get at least as many of these questions answered because they're so great. And I'm sorry that we can't get to them all today. 

Matt Hollingsworth (01:07:58): 

Yeah. We really appreciated everybody showing up and engaging. And hopefully, this was helpful. This is a new thing for us. And let us know if this was helpful. And we're always wanting to hear your feedback. And if this was helpful, and maybe you have another suggestion, please do let us know. You can either reach out to us, me directly. We'll also provide all the contact information after the fact as well. Follow us on Twitter, @weworkremotely. Go to We Work Remotely if you're looking for a job, all that kind of fun stuff. We will be in touch. We'll put that ebook in email we send afterwards as well as this recording so you can, if you want to listen to my annoying voice more, you can do that. But yeah, anyways, I really appreciate everybody and Kate, thank you so much for being here and we'll talk soon. 

Kate Smith (01:08:44): 

Awesome. Yeah. And thank you so much, Matthew and Justine for inviting me today. This has been really great and really fun so thank you. 

Matt Hollingsworth (01:08:50): 

I think it's due for a part two, Kate, so maybe we'll line that up. 

Kate Smith (01:08:53): 

Yeah. For sure. 

Matt Hollingsworth (01:08:55): 

All right. Thanks, everybody. 

Kate Smith (01:08:56): 

Thank you. 

Matt Hollingsworth (01:08:56): 

Thanks so much again for listening to the show. Be sure to check out weworkremotely.com for the latest from our jobs. If you're looking to hire your remote worker, We Work Remotely is the fastest and easiest way to do so. As always, if you have someone you should talk to, any advice you have, or if you'd like to advertise on the podcast, please reach out to us at [email protected]. That's [email protected]. Thanks so much again for listening and we'll talk to you next time.