Time zones: EST (UTC -5),
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ART (UTC -3),
UTC -4,
UTC -4:30,
UTC -3,
UTC -2,
SBT (UTC +11),
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CST (UTC +8),
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BST (UTC +6),
NPT (UTC +5:45),
IST (UTC +5:30),
UZT (UTC +5),
IRDT (UTC +4:30),
GST (UTC +4)Our thriving US-based law firm specializing in family-based immigration and non-immigration services is seeking a dedicated and skilled Legal Assistant to join our remote team as an independent contractor. As a crucial member of our firm, you will play a vital role in providing exceptional support to our clients and ensuring the smooth processing of their applications.
Responsibilities:
- Handle all customer interactions, including answering inquiries, providing updates, and offering guidance throughout the application process
- Review and process non-immigration applications (ESTA and DS160) and family-based cases
- Submit applications to CEAC and USCIS accurately and efficiently
- Provide excellent customer care, ensuring clients receive timely and professional assistance
- Maintain accurate and up-to-date records using our case management system
- Collaborate with the legal team to ensure seamless service delivery
Requirements:
- Proven experience as a Legal Assistant, preferably in immigration law
- Strong knowledge of ESTA, DS160, and family-based immigration processes
- Excellent communication and interpersonal skills
- Exceptional attention to detail and ability to manage multiple tasks simultaneously
- Knowledge or willingness to learn Zendesk and Docketwise
- Ability to work independently and as part of a team in a remote setting
- Available to work 40 hours per week, including Sundays (preferred)
We offer:
- Competitive compensation based on experience
- Flexible remote work environment
- Professional development and growth opportunities
If you are a self-motivated individual with a passion for providing exceptional legal support and customer service, we would love to hear from you. Please submit your resume, along with a cover letter highlighting your relevant experience and why you would be a great fit for our team.
Join our mission to help clients navigate the complex world of immigration law and make a positive impact on their lives. We look forward to reviewing your application!
