Time zones: EST (UTC -5),
CST (UTC -6),
MST (UTC -7),
PST (UTC -8),
AKST (UTC -9),
HST (UTC -10)Desmos Studio is on a mission to help everyone learn math, love math, and grow with math. We do this by building a free suite of math tools that are now used by more than 75 million people around the world. As a Public Benefit Corporation, we’re committed to keeping our core products freely available for individual use, not relying on external funding, never allowing 3rd party advertising, and never selling our users’ data. We’re able to stand behind those commitments on the back of being healthily profitable with a transparent business model: we license our software to other companies to enhance their work and incorporate into their products.
To compound our existing strength in partnerships, we’re looking to hire our first dedicated Sales Engineer! In this role, you will be a key contact for our partners, integrating our products into our partners’ workflows and ensuring their success with our tools. You’ll also learn from their needs and help improve our APIs and tooling. In this role, you’ll work closely with our engineering, product, and support teams to understand partner needs, provide technical support, and build the best possible products for our partners and users.
What you should show up ready to teach anyone on your first day:
- Your favorite feature from one of our products and why.
- How to foster strong relationships with partners and develop product champions at different organizations.
- Some techniques for troubleshooting and resolving technical issues efficiently.
- Strategies for tailoring presentations and demonstrations to audiences with a range of technical (and non-technical) backgrounds.
- Your favorite APIs from other companies and why you love them.
What you’ll learn more about after you’re hired:
- Our company's 1 year goals and long-term aspirations as a Public Benefit Corporation.
- How our API partners integrate our tools into their own applications and deliver them to users all over the world.
- How we intend to grow our revenue in both K-16 and commercial markets in a way that aligns with our company mission and culture.
- Our commitment to accessibility, and the important role it plays in both our development and sales processes.
Within your first week, you’ll:
- Meet the team! You’ll introduce yourself in our all-hands channel in Slack.
- Familiarize yourself with our support resources and how they benefit our partners in particular.
- Learn about our current business model(s) and partnership processes—from licensing to onboarding to ongoing support.
- Ship your first piece of code to production!
Within your first month, you’ll:
- Join partner calls and meetings to understand common partner needs and challenges.
- Conduct product demonstrations and technical presentations for potential and existing partners.
- Have explored our product suite in depth, including its critical role in curriculum and high-stakes assessments, as well as how it’s used beyond education.
- Work with the support team to respond to both partner and user inquiries.
Within your first three months, you’ll:
- Take ownership of a portfolio of partners (with support from the team), acting as their primary point of contact for technical concerns.
- Establish a regular check-in cadence with partners to address ongoing needs, optimize their use of our tools, and maintain strong relationships.
- Contribute to the improvement of internal systems related to our APIs, including bug fixes and performance enhancements.
- Provide regular feedback to the product team based on partner interactions and experiences.
Within your first year, you’ll:
- Play a key role in building new products and features, ensuring they meet partner needs and expectations.
- Manage our annual API release, from code freeze to documentation and publishing, and communicate important updates to key decision makers across our partnerships.
- Build and refine our partnerships systems and processes in collaboration with the team.
- Take a vacation! We do our best work when we take time to recharge.
As part of the team, you’ll receive:
- Competitive compensation. Every full-time member of the team receives generous stock and salary compensation as well as a 401(k) match of up to 5% of annual salary.
- Great benefits. We offer medical, vision, dental, short-term disability, long term disability, and life insurance. We also offer Medical and Dependent Care FSAs, a minimum of 35 days off (including 25 full-company holidays), and more!
- Work-life balance. We’re a fully remote team, and we encourage time shifting. We value results over hours and sustainable, long-term success over short-term wins.
- Ownership and influence. As a member of a small team with few external stakeholders, each person here plays a major role in defining our policies, goals, culture, and benefits.
