virtualQ
Jobs posted: 5
Using the latest AI and Machine Learning technologies virtualQ provides a novel cloud-solution, that waits on hold during longer waiting times for callers of Customer Service Centers. Callers can spend their time productively until virtualQ alerts them to call back when it is their turn. Moreover, the smart voice assistant of virtualQ provides answers to frequently asked questions. Thereby, the virtualQ enterprise software creates an unique customer experience, which is currently turning the service industry upside down. On the company´s side the smart virtualQ algorithms enable Customer Service Centers to manage their incoming calls automatically and more efficiently. Well-known companies like Lufthansa Albatros, German insurers HanseMerkur and Gothar and the Austrian railway provider Österreichische Bundesbahnare already using our software successfully. Several national and international institutions have recognised the innovative cloud products of virtualQ with awards and the company is backed by an institutional investment fund.
Using the latest AI and Machine Learning technologies virtualQ provides a novel cloud-solution, that waits on hold during longer waiting times for callers of Customer Service Centers. Callers can spend their time productively until virtualQ alerts them to call back when it is their turn. Moreover, the smart voice assistant of virtualQ provides answers to frequently asked questions. Thereby, the virtualQ enterprise software creates an unique customer experience, which is currently turning the service industry upside down. On the company´s side the smart virtualQ algorithms enable Customer Service Centers to manage their incoming calls automatically and more efficiently. Well-known companies like Lufthansa Albatros, German insurers HanseMerkur and Gothar and the Austrian railway provider Österreichische Bundesbahnare already using our software successfully. Several national and international institutions have recognised the innovative cloud products of virtualQ with awards and the company is backed by an institutional investment fund.