SMD
Jobs posted: 1
Our Mission
SMD’s mission is simple: Provide our clients with un-matched value by improving business results and delivering actual ROI.
By utilizing our expertise in data integration, surveys, and the most advanced analytics, all delivered through our patented reporting and action planning platform, we’ve maintained a remarkable track record of improving business outcomes (e.g., voluntary turnover reduction, customer satisfaction) for our customers.
SMD’s mission is centered around our values:
ü Integrity
We value integrity, openness, and honesty in dealings with our company, our employees, and our customers.
ü Innovation
Our company was built on the definition of innovation – finding a better way to do something. We are dedicated to continually pushing the envelope of innovation to deliver world-class products and technology that drive real outcomes for our customers.
ü Overwhelming Customer Service
We will go above and beyond to service our customers because we know they are the foundation of our business.
ü Flexibility
We strive for our default answer to be “yes” when dealing with customer requests. Since the nature of our business is based on people, we understand the need to be agile, and to provide customized solutions.
ü Rigorous Analysis
We are steeped in data and analytics. Our technologies and tools provide critical advice to help our customers improve business outcomes—we do not rely on hunches and fads in providing that advice.
ü Research Leaders
Our research team continuously scrutinizes emerging trends, evaluating trend validity via advanced analytics and a scientific approach. We present the findings through white papers, webinars, speaking engagements, and books to ensure our clients can assess the information and enact what is best for their organizations.
Our Mission
SMD’s mission is simple: Provide our clients with un-matched value by improving business results and delivering actual ROI.
By utilizing our expertise in data integration, surveys, and the most advanced analytics, all delivered through our patented reporting and action planning platform, we’ve maintained a remarkable track record of improving business outcomes (e.g., voluntary turnover reduction, customer satisfaction) for our customers.
SMD’s mission is centered around our values:
ü Integrity
We value integrity, openness, and honesty in dealings with our company, our employees, and our customers.
ü Innovation
Our company was built on the definition of innovation – finding a better way to do something. We are dedicated to continually pushing the envelope of innovation to deliver world-class products and technology that drive real outcomes for our customers.
ü Overwhelming Customer Service
We will go above and beyond to service our customers because we know they are the foundation of our business.
ü Flexibility
We strive for our default answer to be “yes” when dealing with customer requests. Since the nature of our business is based on people, we understand the need to be agile, and to provide customized solutions.
ü Rigorous Analysis
We are steeped in data and analytics. Our technologies and tools provide critical advice to help our customers improve business outcomes—we do not rely on hunches and fads in providing that advice.
ü Research Leaders
Our research team continuously scrutinizes emerging trends, evaluating trend validity via advanced analytics and a scientific approach. We present the findings through white papers, webinars, speaking engagements, and books to ensure our clients can assess the information and enact what is best for their organizations.