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We believe that businesses should create more meaningful connections with the people they serve.
For nearly a decade, Micrometrics' mission has been to improve the communication experience between frontline workers and the people they serve. By enhancing face-to-face interactions and creating connections at scale, our clients leverage automations to improve Customer Experience (CX) and Operational Efficiency (OE) at participating locations.
We are now building a delightful, easy-to-adopt software platform that utilizes unique engagement methodologies, intelligent data collections workflows, and outcome automations that involve staff only when necessary. Currently serving industry-leading brands in lodging, hospitality, and travel, we are now looking to capitalize on the opportunity presented by COVID-19 to refine our technologies and help frontline staff in a number of fast-growing secondary market segments.