At inFocus Solutions, we provide a world class experience of service by meeting the needs of our clients and theirs. We are expanding and looking for candidates that have a drive to help us accomplish the goal. If you join our team, we’ll count on you to care for and assist our clients with their shopping experience – whether they’re calling, emailing, or texting, we expect the highest level of service.  inFocus Solutions agents are specifically trained to represent your brand. Our business development team will answer all of your inbound service calls and schedule them in your service scheduler. To ensure quality customer service from start to finish, our team will help your in-house service put their best foot forward, sending alerts directly to the dealership, highlighting all customers that need assistance. inFocus agents are trained specifically to work within your CRM & follow your processes. Our team acts as a customized in-house BDC, complimenting your strategies and reaching your audience.