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We help amazing companies & non-profits support their customers.
At HelpDocs we build documentation software that helps companies scale their customer support. We serve hundreds of millions of pages a month for companies of all sizes. From Fortune 100 companies down to fledgling 2-people-in-a-garden-shed startups (true story).
We're making knowledge bases (traditionally dull and unloved) into something you’ll actually want to update. One that helps customers find what they’re looking for. Ultimately that means happier customers and lower churn.
We're a fully remote, bootstrapped, profitable team that's growing fast. The vast majority of our growth so far has been organic. We grow by building a good product and writing interesting things.