5 Ways Remote Support Jobs Differ from In-Person Support

Remote Job Hunting

There are plenty of great reasons why remote support jobs are different from in-person ones, but these are the top five perks to consider. 

Are you an in-house customer support rep considering switching to a remote position?

Maybe you’re wondering if there are any benefits to doing so or if it’s even worth it to do. 

Or maybe you’re curious how remote support jobs differ from in-person ones.

No matter which camp you fall under, this article is for you.

That’s because we’re diving into the perks of remote support jobs, compared to in-person ones, to help you decide if this career path is right for you.

And, if after reading this, you think remote support work could be a good fit, we’ll show you how to find legitimate work-from-home customer support jobs so you can start your remote career transition today.

5 Ways Remote Support Jobs are Different from In-Person Support

There are plenty of great reasons why remote support jobs are different from in-person ones, but these are the top five to consider:

1. You Can Work From Home or Anywhere Else in the World

While this is the most obvious perk since it’s in the name (remote versus in-person), it’s still a huge benefit worth mentioning.

A remote support job means you don’t have to work out of an office, and, most times, you’re not confined to one particular space.

This perk is especially true if you can get your work done on a laptop.

As long as you have a solid internet connection, you can choose where you want to work each day.

But you won’t see this benefit with an in-person support position.

On the flip side, you’ll be stuck in an office with awful, bright, fluorescent lights, it may lack a window or natural light altogether, and you could be confined to tight quarters with other support reps. 

Choosing where you want to work means you can make it comfortable and accommodating for your needs. More on that in just a moment, but first…

2. You’re Not Limited to Jobs in Your Area

Another big perk of working remote support is that you can find jobs from across the globe.

So if your local area lacks good (or high-paying) support jobs, you don’t have to settle for one you don’t enjoy or doesn't meet your specifications.

Instead, you can browse positions worldwide to find one that better suits your needs and lifestyle.

Speaking of the latter, having a remote support position also means you can work within your time zone or outside of it if that suits you better.

For example, if you’re a night owl who wants to work late at night, you can find a job in that timezone and work those hours instead of a traditional 9 to 5.

But, with an in-person support job, you’ll be expected to work the corporate office’s hours or something similar, and there’s usually not too much flexibility in the schedule.

3. You Can Optimize Your Workspace

On top of those two perks, you can also set up your workspace exactly how you want it when working remotely.

Whether you enjoy a nice window view that gives you full access to nature or a city view, or you prefer to cozy up in a corner that lets you focus and dial into work, the choice is up to you.

You can also choose the desk and chair setup that works best for you.

Prefer an ergonomic chair that keeps your back nice and straight? Or a big comfy leather chair that makes work feel less like work?

As for your desk, you can invest in and upgrade to one that lets you sit or stand, so you’re not forced into sitting all day.

On the flip side, with in-person positions, you’ll likely be stuck with hand-me-down chairs and desks that aren’t optimized for comfort and are more than likely anything but.

4. You’re Less Distracted By Coworkers

You can say goodbye to distracting coworkers with a remote support job.

While you may be in virtual group chats like Slack, you can decide when to pause and unpause your notifications so that you can choose when to take a social break.

Comparing this to an in-person role, you’ll likely spend too much time on unnecessary conversations and telling your coworkers that you’re too busy to chat and need to get back to work.

The more time you can save chatting means you can get your work done faster and more efficiently.

This next perk also helps to put more time back into your day.

5. You Can Save Stress and Time by Not Having to Commute

Working a remote support job means you won’t have to spend time, money, or energy on a stressful commute.

Instead, you can skip the hassle and get straight to work in under a minute or two — this time depends on how close your office is in your house.

Not only will this save you all those headaches just mentioned, but it also means you can spend that hour or two at work instead.

So you can get to work sooner and end sooner since you’ll avoid traffic and long commutes, which means you’ll put more time back into your day, as mentioned a moment ago.

Find Your Next Remote Support Job Today

With all of these perks, it’s easy to see why someone would want a remote support job over an in-person one.

But the question that often comes up after deciding this is: where can you find legitimate work-from-home support jobs?

Fortunately, you don’t have to go too far.

Our job board has remote customer support jobs from all over the world.

You can filter these by time zones and job preferences and you can even set up alerts so that jobs that match your search are sent right to your inbox. 

Yep! It’s that easy.

Find the remote customer support job that’s right for you, and you’ll be able to enjoy these fabulous perks sooner rather than later.

Browse our remote customer support jobs today!

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