×

Sign in to WWR










Forgot your password?

See more Customer Support jobs

Back to all jobs

We have been a 100% remote-first company since 2014. Our headquarters are in Washington DC.


🎥 What are we doing at Uscreen? 

Uscreen is a hyper-growth (and profitable) bootstrapped product-led SaaS business. We are revolutionizing the way that video-based entrepreneurs & creators monetize their content. Uscreen has grown from 30 to 100+ employees over the last year — with the best yet to come!

Uscreen provides an all-in-one platform for entrepreneurs to sell subscriptions, VOD, and live-streamed events on the web, through mobile apps, and via OTT (over-the-top) devices. 10,000+ video creators build, market, and sell their content with Uscreen — and they generate hundreds-of-millions of dollars in revenue doing it.


🚀 What you’ll do

  • Craft high quality, easy-to-follow content for our Help Center
  • Quickly grasp, distill, and translate technical features and workarounds into a format that is easily digestible for clients of all technical levels
  • Remain up-to-date with our constant product updates and proactively update help guides based on priority
  • Maintain a meticulous, methodical organizational system for prioritizing both updated and new help guides
  • Meet or exceed content creation deadlines
  • Use Github to deploy new code to our internal testing and documentation environment 
  • Work closely with all client-facing teams and platform Product Managers; regularly receive and implement feedback with ease

🔥 Do you have what it takes?

  • Impeccable sense of grammar and punctuation (American English)
  • 2+ years of experience managing content
  • 2+ years of experience writing (with writing samples to support)
  • Ability, or willingness to learn, Ruby and Javascript
  • Experience in SaaS
  • Experience writing/editing scripts for videos
  • Detail-oriented with strong organizational skills
  • A functional workstation & quiet working space
  • Able to overlap a minimum of five (5) hours with our Washington DC-based team. (9am-5pm Eastern Time). We strongly prefer someone located in the following time zones: UTC – 3, UTC – 4, UTC – 5, UTC – 6, UTC – 7, UTC – 8.

🎯 Bonus if you have:

  • Experience using Github
  • Experience in software engineering or software development

✔️Are you interested in applying?

  • Click the “Apply” button and fill out the short form
  • We review the applications and email candidates who qualify for the second round
  • The qualified candidates will be asked to do a test task: usually a video of yourself answering a few questions
  • After we review the submissions, we will organize a Zoom interview with the successful candidates
  • Share this job:


Help us maintain the quality of jobs posted on We Work Remotely.

Is this job not remote?

Let us know!

Apply for this Position

Please ensure you meet geographic and skills requirements before applying.

  • Share this job:


Help us maintain the quality of jobs posted on We Work Remotely.

Is this job not remote?

Let us know!