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Technical Supporter for WordPress Plugin WPML


Headquarters: 100% remote job
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WordPress Technical Supporters

Being an OnTheGoSystems supporter is about helping people.

We are offering work from home with a very strong team of supporters and developers. We work hard and have fun together. As a supporter, you’ll be working mainly in the support forum. Our support team is divided into smaller teams within similar time zones, where supporters can consult and help each other.

You will be replying to questions from clients, debugging issues, looking at configurations and code lines, talking to other team members and escalating issues or features to our development teams.

You will, of course, need to know WordPress inside out including templates, taxonomy, custom post types, and more. And it would be a nice plus if you have some experience with our products (mainly WPML & Toolset). It’s important to be a good team player, an excellent communicator, to be creative, straightforward and honest. You’ll need to have perfect written and spoken English and an additional language, German would be a great plus. When you apply please mention which languages you speak/write.

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Apply for this position

Please, apply here: Make sure to outstand from the rest and highlight why you think you are the right fit for this position. If you speak/write German also mention it in your application, please, as it's a nice plus.