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Nathan James is looking for an Assistant to the CEO to join our team in providing top tier administrative and special projects support for our CEO, other executives and key departmental stakeholders. 

People-first company, design-first home.

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

As a people-first company, we understood from day one the importance of being fully distributed. We encourage everyone to work in whichever manner that helps them perform their best.

ABOUT THE ROLE

A person who will be happy, fulfilled, and successful in this role and as a remote worker at Nathan James is someone who values life and identity outside of work. 

For this role we do require that your normal workday has at least 4 hours overlap with the Eastern Standard Time workday (currently UTC-5) without impinging on your personal/family life. Occasionally travel for this role is also required.

We’re searching for an Assistant to execute on day to day activities, administrative tasks, and special projects for our CEO and other executives, key stakeholders, and by proxy, the broader team at Nathan James where needed. 

This person will sit on the People team and report to our Head of People Operations. 

Overtime, you’ll become an extension of our CEO by having the ability to anticipate his needs, see around the corner, and remember things before he does. 

This role is ever changing in it’s nature as new projects come to light, as such, being highly adaptable and flexible is a must. 

Your day to day primary responsibilities include:
  • Serving as the point of contact for planning between executives and external vendors
  • Managing the calendar of the CEO 
  • Managing personal the CEO matters for executives and others where needed
  • Managing travel arrangements where needed
  • IT Troubleshooting
  • Purchasing of new hire equipment 
  • General support for onboarding new hires where needed 
  • Supporting with legal mechanism creation and organization
  • Supporting with documentation and database organization where needed

ABOUT US

We have a rhythm to our work and a very low turnover rate — we have yet to have a single team member opt out. Your voice matters to us. We make change from fresh perspectives and appreciate new viewpoints, so you should feel comfortable speaking up about your values and goals.

We’re ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career. Our values, workplace and our benefits are designed to support a sustainable, healthy relationship with your work. Our operating values provide the framework we use in building a healthy, resilient organization.

You can expect a mindful onboarding process with ramp-up and time to learn. You can expect a team that listens, and to be heard. You can expect to give and provide direct feedback. You can expect to work with good people. You can expect to be counted on. You can expect to do your best work and build a career here. 

ABOUT YOU

We’re looking for a flexible, highly adaptable, motivated, and execution-oriented Assistant who is a top-tier communicator and loves helping people with the small to the large tasks. You probably love sticky notes, are hyper-organized by nature, and get satisfaction by both creating and checking off those daily to-do lists in order to make everyday operations simple and painless. This means being a great problem-solver (who can think outside the box).  You’ll be expected to process and resolve issues quickly, and with little direction at times. 

We’re looking for someone with deep career ambitions as an Assistant to the CEO and someone who truly believes in the value of this role as their calling. 

This person should have the ability to ramp quickly when it comes to new information and learning new things — providing relief for our CEO with everyday tasks. Having at least 3+ years of experience supporting a CEO or executive in the past is a must in this role, as you’ll be able to pattern match previous experiences and understand everyday shifting tasks and priorities are inherent in supporting an executive. Additionally, you will be contributing to projects related to finance and legal elements, so a strong appetite and experience in financial and legal literacy of 2+ years is desired. For example, if you know the difference between cash flow and income statements, and you know how to review a contract and surface up dubious sections, you will do well in this role. 

As an extension of the CEO and working with sensitive information so the ability to build trust quickly is critical, we desire a high level of professionalism, confidentiality, discretion and judgment, and written and verbal communication. 

One of the main ways we build trust at Nathan James is by doing what we say we will do by when we say we’ll do it or communicating otherwise. As such, this person should inherently be self-directed and autonomous, have experience managing a varied workload from multiple inputs, and prioritize the day to day against the bigger picture.

This role will also provide strategic support to our CEO and will help him organize and execute on larger picture items and special projects — catching the small things and being extremely detail-oriented is a must have in this role!

This is a remote role since we are a remote company! You’re free to work where you work best, anywhere in the world: home office, coworking space, or coffee shops. That hinges on effective writing, self-discipline, and comfort with open communication.

BENEFITS & PERKS

Our benefits are all aimed at supporting a life well lived both at work and away from work.

We’re all about reasonable working hours, sharing, ample vacation time, wellness, education, comfort, and giving back. We offer competitive salaries, for a similar role in the country you will be working from.

HOW TO APPLY

Please submit an application here that speaks directly to this position. There are no right answers or cookie-cutter expectations. A cover letter is not required, but those that clearly demonstrate how Nathan James would be a great fit for you and how you would be a great fit for us, will be given full attention and are highly appreciated. 

We expect to take two weeks to review all applications. You’ll hear from us about advancement to a work sample review. You’ll get a chance to see the types of challenges you would be solving in this role. Then on to an interview.  Our interviews are all remote by Whereby video chat (no software needed), with your future colleagues, on your schedule. 

We appreciate your consideration in having Nathan James be part of your career.

Our open conversation starts with this post. We look forward to hearing from you.
Check us out on LinkedIn here!
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