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Senior DevOps Engineer


Follow Up Boss
Headquarters: Remote
View all Follow Up Boss jobs →

Who Is Follow Up Boss?

  • We’re a SaaS solution for real estate teams to better manage their leads.
  • We’re a bootstrapped, profitable company started back in April of 2011
  • We’re a remote company with a mostly US-based team
  • We don’t just claim to be customer-centric - we live it:

Why Would You Want To Work Here?

  • We’re a young, ambitious company who only answers to our customers
  • Opportunity to have a big impact on our growth and your career
  • No red tape or pointless meetings
  • Competitive base salary, health/dental insurance and 20 days paid holiday

This Role Is For You If…

  • You would describe yourself as patient, empathetic and having a good sense of humour
  • You’re independent, self-motivated and can stay efficient and productive without someone looking over your shoulder all day long
  • Superb written and verbal skills (with a professional yet fun demeanor).

Your qualifications:

  • Self motivated and proactive mindset.
  • Remote work experience is considered an asset.
  • Based in the USA, quiet home office with fast internet.
  • Strong experience with configuration and infrastructure automation using tools like docker, chef, puppet, or similar.
  • Well versed in using and managing various Amazon Web Services offerings. We use services such as RDS, EC2, Route 53, S3, Redshift, ElastiCache and more.
  • Strong knowledge of scripting languages (Bash, PHP, Python, Perl)
  • Strong knowledge of relational databases (we use Aurora and PostgreSQL)
  • Strong knowledge of unix and networking.
  • Proven track record of being security conscious.
  • Has the ability to cross into the application development side as necessary.

Your responsibilities will include:

  • Share ownership and responsibility for the infrastructure, reliability, scalability and performance of our applications and services.
  • You will be our first DevOps hire, you will be relied on to lead infrastructure efforts and help lay a foundation we can continue to grow with.
  • Actively measures and monitors systems.
  • Actively troubleshoots issues with the infrastructure and services.
  • Press us forward with more automation and tooling to support our customer growth and engineering team effectiveness.
  • Mentor other team members.
  • Monthly customer hero day (spend a day on the front lines once per month to truly understand our customers) 

30 Day Targets:

  • Become familiar with the infrastructure, product architecture and existing tools
  • Pair with all engineers to gain knowledge about the system and how we work
  • Improve the new hire onboarding process, by being a part of it

60 Day Targets:

  • Determine key metrics not measured, setup monitoring and alerting for them
  • Identify top infrastructure problems, develop a plan to address them
  • Take over the responsibility of applying security updates to servers

90 Day Targets:

  • Implement DB backups outside AWS
  • Implement a robust plan to handle outages

Our Core Engineering Values

  • Teamwork
  • Communication
  • Code Quality
  • Focus and Prioritization
  • Customer Driven
  • Leadership Qualities

If this sounds like a great fit we would love to hear from you.

We're not accepting applications from agencies.

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