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Remote Client Services Analyst, Product Management

Clevertech

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Full-TimeProductUSA OnlyCanada Only
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)

Are you the key player responsible for the business success of projects and are looking to break into the world of tech? Come get the training that will launch your 100% remote tech career without learning how to code as a Client Services Analyst, Product Management at Clevertech.


Requirements:
  • Bachelor’s degree in a discipline relevant to analytics and/or client services (For example Business, Marketing, Maths, Economics, Political Science, International Relations, etc.)
  • Minimum 3 years post-baccalaureate work experience with a fast-growing or Fortune 500 calibre organization
  • Willingness to learn from the ground up, no product-specific experience necessary. Our team's backgrounds vary from Client Services, to Project Management, Sales, Marketing and several in-between
  • Strong track record of work-based success with tangible achievements attributable to you
  • Exceptional analytical and quantitative problem-solving skills
  • Confidence in regularly communicating complex ideas to internal teams and external clients both verbally and in writing
  • Located within the United States or Canada; please note this is a full-time, W2 role
     
Responsibilities:
  • Interact with clients and build relationships while ensuring their needs are being met
  • Translate complex business problems into easily digestible narratives
  • Facilitate communication between Frontend and Backend development teams, DevOps Engineers, UI/UX Designers and clients
  • Assist development team in removing blockers and getting questions answered
  • Document requirements provided by the client as user stories and acceptance criteria in a scrum backlog
  • Consult on UI/UX design and usability

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