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Manage Partner Marketing, Customer Service, Social Media and PM Many Marketing Projects For Health & Wellness Startup

Posted

BetterCo
Headquarters: Remote (HQ in US)
https://getbetterback.com/
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We are a product company that focuses on helping people feel and be better. We are a tiny team, all pursuing excellence, personal growth and exciting challenges from our work. We are looking for a new teammate who can lead many projects within our growing company, from partnership marketing to community to social media and more! If you love biting off new challenges, can lead/ project manage new initiatives and have great problem solving skills, you’re our type of person.

We'd have you dive into these projects first, but you'll have a chance to wear many hats:

BD Partnerships (Best Buy, Grommet, Gaiam, QVC)
  • Lead new activations - once contracts are signed, new partnerships would be handed off to you to bring to life (generally creating product listings or microsites on partners’ websites)
  • Account manager - conduct weekly check-ins and lead the optimization of existing partners

Customer Support
  • Manage Level 1 CS agent who answers all templated CS emails
  • Answer non-templated emails
  • Create biweekly customer service report
  • Respond to CS emails from KK’s account
  • Implement strategy to get returns below 4%

Social Media
  • Create posts for upcoming month for Facebook, Instagram, Twitter

Test Marketing Capabilities
  • Create a landing page for one of our customer segments
  • Write an email update that will go to our community
  • Brainstorm ideas for Facebook and Instagram advertisements

QUALIFICATIONS

-2+ years experience in customers support, marketing, sales or project management
-NATIVE written English
-Strong social media skills
-4 year college preferred
-Familiarity with Google Drive, Dropbox and Asana or computer savviness where you are confident you could quickly teach yourself
-Must be able to make at least a 1 year commitment (ideally longer and you grow with us)
-Must have excellent writing skills
-Must have positive, warm, bubbly attitude
-Must be super reliable

COMPENSATION

-$18/hour
-25-40 hours per week (depending on your skillset there may be the possibility for this to grow into a full time role)

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Apply for this position

We are excited to hear from you! Please fill out our application here: https://goo.gl/forms/T0wT6LOKZc74kWi92