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Quality Assurance Analyst (Contractor)

Posted 2 days ago

Updated 0 hours ago

179 Applicants

AFGE represents over 800,000 workers in nearly every agency of the federal and D.C. governments, spread across over 900 local unions.Our members are nurses, correctional officers, doctors, Social Security professionals, TSA agents, law enforcement officers, park rangers, and so much more. While we represent almost every type of federal employee, the agencies with the highest memberships are the Department of Veterans Affairs, the Social Security Administration, the Department of Defense, and the Department of Homeland Security.Together, we fight for dignity, safety, and fairness on the job so government can more effectively serve the American people.


Position Overview
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We're seeking a skilled Quality Assurance Analyst to join our high-performing team of expert Developers and QA professionals. You'll play a crucial role in strengthening our union by ensuring the reliability of E-Dues - our innovative dues collection and management system that empowers AFGE to serve and support our 300,000+ federal and DC government union members. E-Dues is the financial backbone of our organization, processing millions of dollars in union dues that fund our fight for workers' rights and better working conditions for federal and DC government employees.

The ideal candidate will be highly responsive and detail-oriented, capable of maintaining exceptional quality standards in a collaborative remote environment. Your work will directly impact our ability to serve our members and advance the labor movement. While this is initially a 6-month contract, strong performers will have opportunities for contract extension.

Opportunity Details
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  • Compensation: $50-65/hour (DOE)
  • Type: 1099 / B2B contract
  •  Initial Duration: 6 months, with potential for extension based on performance
  • Hours: 40 hours per week
  • Core Hours: 10 AM - 3 PM Eastern Time (flexible scheduling outside core hours)
  • Location: Remote (United States-based)
  • Requirements: Must pass criminal background check
  • Must be authorized to work in the United States without sponsorship

Primary Responsibilities

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  • Execute comprehensive testing strategies for our E-Dues system
  • Design and implement test cases for transaction processing systems
  • Collaborate closely with expert development team members throughout the SDLC
  • Investigate and document software defects with detailed reproduction steps
  • Provide rapid response to critical issues and team communications
  • Assist in resolving customer service inquiries
  • Create and maintain thorough testing documentation
  • Support UAT and provide detailed feedback for system improvements

Required Qualifications
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  • 3+ years of software QA testing experience
  • Strong experience with test case design and execution
  • Solid problem-solving and analytical skills
  • Excellent English communication skills (written and verbal)
  • Demonstrated ability to work in a fast-paced, detail-critical environment
  • Experience with bug tracking and test management tools
  • Proven remote work experience

Preferred Qualifications
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  • Experience testing financial systems
  • SQL knowledge for data validation
  • Experience with .NET applications

Key Competencies
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  • Strong attention to detail and quality standards
  • Highly responsive communication style
  • Team collaboration skills
  • Self-motivated and proactive approach
  • Customer service mindset

Working Environment
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  • Fully remote position with flexible hours around core time (10 AM - 3 PM ET)
  • Collaborative team environment using modern communication platforms
  • Regular interaction with experienced development and QA professionals
  • Occasional need for schedule flexibility to address critical issues


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Jobs posted: 1

About the job

  • Posted on 2 days ago
  • Apply before Mar 8th, 2025
  • Job type Contract
  • Category All Other Remote
  • Country / Timezones USA Only EST (UTC -5) CST (UTC -6) MST (UTC -7) PST (UTC -8) AKST (UTC -9) HST (UTC -10)
  • Skills Quality Assurance Customer Service

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