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Posted

✅ 12 applicants

Remote Uzbek and Russian Speaking Customer Experience Officer – Cyprus, Greece or Remote

XM

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Full-TimeFull-Stack ProgrammingAnywhere in the World
Reference Number: CXOUR1022

 

The Role:

We are looking for a passionate and self-motivated professional to join our Customer Experience Team.

 

The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email and telephone
  • Perform personal clientele analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieve targeted results
 

Main requirements:

  • Degree in a business-related field
·        Client handling experience in the financial services sector is a definite plus
·        Fluent Russian and Uzbek speaker with excellent oral and written skills in English
·        Ability to multitask and maintain a high-level of organization
·        Outstanding communication and interpersonal skills
·        Excellent computer literacy 
·        Valid work permit required

 
Benefit from:

  • Attractive remuneration package 
  • Food allowance
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
Type of employment: Full time

Location: Cyprus, Greece or Remote

Please visit our website www.xm.com/careers to submit your online application for this position.  

 
 
All applications will be treated with strict confidentiality!
 

 

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Please ensure you meet geographic and skills requirements before applying.

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