Sign in to WWR

Forgot your password?

See more All Other Remote jobs

Back to all jobs

Time zones: CST (UTC -6), MST (UTC -7), PST (UTC -8)

SketchDeck is looking for a Senior Project Manager (ideally located in CT or PT time zones)

As a Senior Project Manager at SketchDeck, you’ll lead the day to day relationships & projects from our largest accounts and strategic premium level design projects & campaigns. Responsibilities include Account retention, project team oversight, project scoping, proposals and project management.

You will report to the Head of Creative Operations.

Role & Responsibilities:
  • Deliver high quality design projects that meet and exceed client expectations:
    • Discuss upcoming projects with clients: build budgets/timelines, discuss creative expectations, educate on process and help get them started where needed
    • Review incoming projects, ensure brief and scope are clear for design success and hitting credit budgets
    • Work with Design Directors as needed on creative scoping and direction
    • Manage allocation of projects across design team to hit deadlines, budget and quality goals
    • Direct and support designers so they can deliver great design, on brand and hitting brief requirements
    • Review projects before delivery, ensuring they meet the brief, follow the brand and are free from QC errors
    • Resolve projects that get in trouble through proactive communication with clients, and direction to team
    • Deliver an overall impressive experience that makes clients share with their friends and colleagues
    • Obtain PO / SOWs as needed to secure projects
    • Keep on top of utilization to ensure design is delivered profitably
    • Ability to manage complex projects / programs ($25k - $100K+ revenue)
  • Nurture, retain and grow your client relationships:
    • Help new users through their first projects
    • Build strong relationships with clients and proactively keep in touch
    • Lead quarterly status updates and keep current on client goals
    • Lead weekly or monthly meetings to align on project needs that meet retainer budgets
    • Work to ensure membership clients retain and grow; share opportunities for growth and flag/solve issues
    • Create strategies with your member / enterprise clients to help them get impact from design across their teams and provide us with visibility of pipeline
    • Renew membership contracts
  • Build & manage a motivated team that can meet client expectations with regard to design and product types. Ensure ability to scale and keep up with growth as needed.
    • Daily standups with core team to align on priorities and get best impact & motivation from the team
    • Recruit and hire team members as needed to keep up with growth
    • Manage Jr PM (as needed)
    • Manage 8+ designers/QC
    • Train designers on member / enterprise brands
  • As a senior team member, mentor, collaborate and improve things around you:
    • Review and revise processes to ensure we are constantly improving and evolving
    • Mentor other PMs
    • Collaborate with sales and marketing to help them bring in the best clients with the right expectations
    • Find ways to improve SketchDeck and live our values.
  • 5-8 years of project management experience in a creative agency or related organization
  • Strong creative and design sense - you know what good looks like!
  • Proven ability to solve problems creatively
  • Experience seeing projects through the full life cycle
  • Strong interpersonal and communication skills and extremely resourceful
  • Proven ability to complete projects according to outlined scope, budget, and timeline
  • Demonstrable problem-solving project management experience and skills
  • Strong organizational, time management, and verbal and written communication skills
  • Ability to manage multiple projects simultaneously
  • Proficiency in Microsoft Office tools

We pride ourselves on being a great place to work. By joining the team, you will get
  • Salary range: $100,000 - 115,000 + incentive
  • Health insurance (medical, dental, and vision)
  • Stock options
  • 401(k) with company match
  • Fully remote working (that started pre-covid and will continue after!)
  • Paid time off that grows with tenure
  • Annual company retreat
  • Computer hardware of your choice (up to $1500)
  • $500 towards your office setup expenses
  • To work with a talented team of designers, business people, and engineers!
  • Share this job:

Help us maintain the quality of jobs posted on We Work Remotely.

Is this job not remote?

Let us know!

Apply for this Position

Please ensure you meet geographic and skills requirements before applying.

  • Share this job:

Help us maintain the quality of jobs posted on We Work Remotely.

Is this job not remote?

Let us know!