Customer Operations Specialist
Posted Jul 21
Headquarters: Helsinki, Finland
We are a small team with a big business!
Our customers come first, and our Customer Support team is at the forefront.
Are you passionate about people? Do you want to join an established e-commerce company?
If you're based in CANADA and interested in remote work, then we are looking for you!
Our highly-skilled team have the freedom to serve our customers the best way they know how (who wants to read from a script, right?). As a member of this team, you would be responsible for answering customer inquiries through email, chat and phone.
Successful applicants will begin with a two-week training period, following which the opportunity to work remotely is available. This is a 5 day per week position with shifts that may be from Mon-Sun and may include evening work.
We are looking for highly motivated people, who are capable of independent work and can meet set expectations within deadlines.
Your responsibilities include:
- Answering customer inquiries via email, phone & chat
- Optimizing the team's tools and work procedures
We're looking to fill this role immediately, so please apply ASAP!
Live where you've dreamed, work where you're happy. Watch the video here to learn more about how our truly remote team works: https://vimeo.com/213851005/92231b8925