See more DevOps & Sysadmin jobs →

← Back to all jobs

Director of Production Engineering

Posted Jul 17

PhishMe
Headquarters: Leesburg, VA
https://careers-phishme.icims.com/jobs/1327/director-of-production-engineering/job

PhishMe is seeking an experienced Production Engineering, Site Reliability Engineering, or DevOps leader to lead a growing Production Engineering team. This is a full-time position working for PhishMe, Inc. Outsourced or contractors should not apply. We actively encourage diversity on our team and overall company.
  • Lead a team of 8-12 US based Production Engineers as well as oversee a team of 6-8 European offshore contractors and manager
  • Take responsibility for the success of the Production Engineering team
  • Coordinate with Product Management, Customer Support, other Engineering teams, and all internal customers to ensure proper prioritization of needs to support the business
  • Effectively delegate tasks and area ownership across the team as necessary
  • Administrative management (PTO requests, expense reports, company policy, etc.)
  • Recruit and hire new members of the Production Engineering team
  • Plan and deliver budgetary and headcount requirements to support business needs
  • 1-on-1 and other key meetings with team members, peers, and other business stakeholders
  • Provide visibility of project status, team activities, and progress towards goals
  • Work closely with Engineering and Product teams to identify and implement solutions that meet production, QA, development, and administrative needs
  • Architect and maintain multi-site, high-availability, production solutions
  • Actively participate in the design and implementation of CI/CD environments (Jenkins, AWS)
  • Drive towards improving the stability and efficiency of all supported internal and external systems
  • Select, coordinate, develop, negotiate, and maintain relationships with vendors
  • Own and drive improvements to our deployment process and tools
  • Maintain focus on driving down technical debt and refactoring code when appropriate
  • Assist team with diagnosing and resolving production system issues as necessary
  • Participate in the rotating on-call schedule and non-business hours upgrades as necessary
  • Other duties as assigned
 

The above statements are neither intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be a listing of all of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. This job description is not a contract of employment, either express or implied. Employment with PhishMe will be voluntarily entered into and your employment is considered at will. PhishMe reserves the right to alter the job description at any time without notice.


Knowledge, Skills, and Abilities Required

  • Excellent verbal and written communications skills
  • Strong management and leadership skills
  • Extensive experience with AWS and Linux (Ubuntu preferred)
  • Possess a strong background in software development including test-driven development (Ruby on Rails)
  • Comfortable with many programming languages with proficiency in Ruby and Bash
  • Proficient with Configuration Management tools (Chef and TerraForm)
  • Experience working under tight deadlines and priority changes
  • Have experience in the information security industry, or are keenly aware of security risks and mitigations
  • Approximately 10% travel including the possibility of occasional international travel
Education and/or Experience

  • Bachelor’s degree preferred.  Strong preference given for bachelor and advanced degrees in software technology related fields
  • 5+ years experience in technical leadership
  • 5+ years personnel management, preferred with multi-team and offshore management experience
  • Hands-on experience as an Operations Engineer or System Administrator supporting a large SaaS platform
  • Experience managing complex projects within an Agile framework (Scrum/Kanban)
Compensation

  • Competitive salary and incentive stock options
  • 401k with company match
  • Health, vision, dental, disability, life insurance
  • Telecom expense reimbursement
Location

  • Leesburg, VA or US Telecommute

PhishMe is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [protected class] including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Help us maintain the quality of jobs posted on We Work Remotely. Let us know if this job isn’t really remote.

Apply for this position

You can apply to this position by following the link below: https://careers-phishme.icims.com/jobs/1327/director-of-production-engineering/job