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SaaS Growth Apprentice

Posted Mar 31

Headquarters: Santiago, Chile

Hi there, Dustin here.

Over the past year we've grown Touchcard from a small Shopify app into a revenue-generating tool that's essential for many online retailers. We're a fully remote team that's 100% bootstrapped so far, run via laptop from Barcelona, Manila, Saigon and London. We recently got accepted to the Startup Chile accelerator, so we've turned in our bootstrapped badge and made Santiago home for now.

The Opportunity
At Touchcard it's our goal to make physical mail easy and effective for online retailers. To help us do that we're looking for a key full time apprentice on the business side.The role will have a lot of responsibility and a ton of growth opportunity. You will start by helping convert interested online retailers into Touchcard customers and setting them up with highly effective postcard campaigns.You'll also optimize our onboarding processes, improve our marketing assets and generate leads with new marketing & sales initiatives.

A typical day might include:
  • Finding new leads with outreach, marketing experiments, etc
  • Answering or following up pre-sales chat & email
  • Onboarding customers by creating their first campaign for them
  • Writing copy for ads, emails, FAQs, or social media posts
  • Tweaking our funnel to improve conversions

You'll work closely with me and I expect you to be learning at break-neck speed and kicking ass in your job. You'll learn a ton about online marketing, converting leads by email or phone, direct mail, E-commerce and how to grow a SAAS business.As our first business hire there will be lots of opportunity for advancement, including direct reports and significant revenue share. It's up to you to play your cards right. 

About You
We are looking for an intrapreneurial person to grow with our company in the long run. You should be naturally good with people, results-driven and probably a little impatient to get things done.RequirementsAmbitious, outgoing, action-orientedAble to be persistent and close a dealUnafraid to to reach out to new customers and or partnersA strong service mentalityExceptional written & spoken EnglishTechnically literate - can figure out the basics of Wordpress, Zapier or Google Analytics

Nice to have
Some experience in a sales & marketing roleSpecific knowledge of online marketing (cold email, autoresponders, paid traffic, content marketing, etc)Experience with Ecommerce shopsA sense of design - can create a decent marketing asset on Canva.comWilling to come to Santiago, Chile for 1-3 months in Q2 2017 (Flight's on us!

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