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Regional Communications Manager

Posted Feb 10
Headquarters: Philadelphia

Job Summary is looking for a passionate and articulate communications manager to join our team. This role will support's growing user experience footprint as we build out our presence in Latin America. We're looking for someone with attention to detail, a dedication to patterns and style, and an appreciation for the unique cultural identities of Mexico and South America. This role can be located anywhere, but candidates who are in Mexico or South America will be especially preferred.

Responsibilities and Duties

This role will be responsible for overseeing ongoing translation projects for our application, our content, and customer support tools. You'll be working with our User Engagement Manager to follow our user journeys and content calendars, and also customize them for the unique cultural needs of the region. The role will work with content partners to identify, translate and organize relevant content for a growing user population. The role will ensure that all documents, materials, communications meet established content standards while delighting our users.

About you

  • Happy to travel occasionally for team meetings and events
  • Work effectively and be pragmatic as part of a remote team
  • Enjoy helping people: curious, empathetic and solving problems for others
  • Enjoy learning about people and finding ways to help them
  • Interested and/ or have a background in health, healthcare, and wellness
  • Ability to switch gears while keeping in mind the bigger vision  
  • Ability to manage multiple projects
  • Bi-lingual, English and Spanish
  • Deep knowledge of Latin American region and cultural distinctions

Required skills/qualifications 

  • Knowledge and experience working in content management system, customer relationship management, and marketing automation tools
  • Fluency in writing, reading, and speaking in Spanish
  • Strong writing, editing, proofreading, layout and design, professional web publishing skills are essential, including ability to present concepts verbally
  • Knowledge and experience writing about health, healthcare, and wellness topics
  • Bachelor’s degree in English, Journalism, Technical Writing, Communications or a related field

Benefits and Perks

  • Full time or part-time remote work
  • Medical/Dental/Vision insurance
  • Generous company rewards and incentives
  • Possible stock options
  • Excellent work/life balance

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