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User Researcher

Posted Jan 6
Headquarters: Philadelphia, PA is looking for a passionate and curious user researcher to join our team. We're looking for someone with attention to detail, a dedication to patterns and style, and an ability to move quickly through a changing landscape. You'll be working with our Product Designer, SVP of Product and Lead Front End Developer to understand new features, gather assumptions to test, and plan for feature research in our development process. You'll have access to analytics, data and engagement platforms, so you'll be able to blend quantitative and qualitative insights to help determine the direction our team should take.

We're looking for someone with a little experience, but open to growing and developing someone into the role. If you have a curiosity to learn, help and grow, this is a great role for you.

Things About You
  • Happy to travel occasionally for team meetings and events
  • Able to work effectively and be pragmatic as part of a remote team
  • Enjoy helping people: curious, empathetic and solving problems for others
  • Enjoy learning about people and finding ways to help them
  • Interest and/or background in health, healthcare, and wellness
  • Ability to switch gears while keeping in mind the bigger vision
  • Ability to manage multiple projects
  • 1 – 3 years experience in a related field

Required Skills/Qualifications
  • Background in developing usability research plans and reporting.
  • Expert knowledge of statistics and the principles of experiment design.
  • Strong understanding of the different research methods and when to use them during each product development phase.
  • Knowledge and experience working with analytics tools.
  • Strong writing and communications skills – able to explain an idea to the team, or tease out an answer from a user.
  • Experience conducting user interviews, studies and workshops.
  • Bachelors degree in a relevant field (HCI, IT management, Computer Science, Design, etc)

  • Generous company rewards and incentives.
  • Excellent work/life balance.
  • Fun and exciting team.
  • Health, dental, and vision insurance policies.
  • Possible stock options.
  • Time off when you need it and a flexible vacation policy.

About is a venture-backed and healthy startup that's changing lives. Our platform, which is offered through insurers and employers, provides motivation and rewards people for making meaningful improvements in their lives.

“It’s more than a health and wellness platform,” says Jon Cooper, Founder and CEO, “It’s exactly as its name suggests, a platform for Life, designed to encourage people to make daily decisions and form habits that help them live happily in the moment and healthier in the future.”

With expertise in epidemiology and behavioral sciences and an Advisory Board that includes leading faculty in the area of diagnostics and behavioral economics, our team utilizes an evidence-based approach that is flexible, accessible, rewarding and entirely HIPAA compliant.

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