Customer Support Specialist
Posted Jan 6
Headquarters: Helsinki, Finland
We are a small team with a big business! Our customers come first, and our Customer Support team is at the forefront.
Are you passionate about people? Do you want to join a fast-growing business?
Then we are looking for you!
Our Customer Support Specialists are spread across Finland, USA, Canada, UK, Spain and Thailand to provide exceptional service to our amazing customers!
Our highly-skilled team have the freedom to serve our customers the best way they know how (who wants to read from a script?). As a member of this team, you would be responsible for answering customer inquiries through email, chat and phone.
Successful applicants will begin with a two-week training period, following which the opportunity to work remotely is available. This is a 5 day per week position with shifts that may be from Mon-Sun and may include evening work.
We are looking for highly motivated people, who are capable of independent work and can meet set expectations within deadlines.
Your responsibilities include:
- Answering customer inquiries via email, phone & chat
- Optimizing the team's tools and work procedures
We're looking to fill this role immediately, so please apply ASAP!
We encourage applicants from the following locations:
- Minnesota (USA)
Meet James, one of our team members → https://youtu.be/WRcYDQf81E0?rel=0